Get secure. Stay secure.
Emerging technologies and fraud tactics are being used to steal identities and take over finances—some are new, while others are more sophisticated approaches to common practices. But you can prevent these scams from happening to you.
Use our resources to protect yourself from cybersecurity breaches, credit card fraud and much more.
Featured Content
You might not know you're a victim of identity theft until the damage is done. Find out how credit and identity protection services can help.
Learn more about the most common types of credit card fraud and what steps you can take to protect yourself from becoming a fraud victim.
For Cybersecurity Awareness Month in October, we've rounded up top trends, facts and tips for readers today.
Latest Fraud Trends
ChatGPT and other chatbots can help make the phishing fraud harder to detect. Here's how to detect the next generation of phishing messages.
Is that message offering to help connect you to student loan relief a scam? Probably. Real student loan relief should happen automatically.
There's no good kind of cybercrime, but romance scams can be among the most brutal.
Identity Theft and Scams
Most ATM users are aware of how to maintain physical security. But criminals are no longer just interested in stealing limited cash here and there.
Here's what consumers should understand about this troubling trend and how to stay on guard.
Identity theft has been around since before the internet, but consumers still need to take regular steps to protect themselves.
Elder Fraud and Scams
The cost of elder financial fraud is growing sharply. Here's what seniors and their loved ones should know about this upsetting trend.
By taking a handful of preventive measures, some of them low-tech, you can help protect the elders you love from becoming a threat actor’s next target.
Synovus has partnered with Carefull, a Financial Safety service, to provide the latest news on keeping your money safe. In recognition of World Elder Abuse Awareness Day on June 15, Carefull and Synovus contribute tips on how to protect your loved ones.
Fraud Protection
There’s been an uptick in spoofing-related fraud. Here’s what you need to know.
The FBI reports that online fraud is rapidly growing in the U.S. Find out how to protect yourself and what to do if you are a fraud victim.
Online shopping is more popular than ever and cyberthieves and hackers have taken note. Here's how to stay one step ahead of the scams.
Identity Theft Prevention
Identity theft is far too common. Here's how to protect yourself — and what to do if you're a victim of this fraud.
You might not know you're a victim of identity theft until the damage is done. Find out how credit and identity protection services can help.
Identity theft is a type of fraud in which a thief uses your personal information to conduct transactions in your name.
What to Do If You’ve Been Affected by Fraud
- Call us at 1-888-SYNOVUS (888-796-6887) if you believe your Synovus card or account has been impacted.
- Complete the Customer Security Incident Reporting form if you believe you've discovered a potential security concern regarding any Synovus products.
- Have Equifax, Experian and TransUnion place a "fraud alert" on your file. Also, ask them to include a statement asking creditors to obtain your permission before opening any new accounts in your name.
- Contact other financial institutions or creditors for any accounts or cards that might've been impacted. Make sure to follow up in writing.
- Contact your broker, account manager, the Securities Exchange Commission, NASD and/or Securities Regulator if you think your securities investments or brokerage account have been tampered with.
- Contact agencies, such as the Social Security Administration, Federal Trade Commission and others, as appropriate.
- File a report with the police. Keep a copy in case creditors request it.
- Know your rights if your identity has been stolen. Click here to view those rights and learn how to report identity theft.
How We Secure Your Information
- Firewalls, anti-virus software, application security and monitoring for intrusions and fraudulent activity.
- Use 256-bit TLS (Transport Layer Security) encryption to keep your information safe when you access your account and perform transactions.
- "Strong authentication” for our digital banking products that requires additional authentication to verify your identity after entering your username and password at sign-in.
- Rigorous security standards that meet or exceed federal government security requirements.
- A strong Customer Due Diligence program to protect our customers, our company and the public at large. Learn more.
Complimentary Credit and Identity Protection Services
As a Synovus Plus, Synovus Inspire, or Synovus Private Wealth customer, you can enroll in complimentary Credit and Identity Protection services. With this service, Synovus will:
- Monitor your credit reports and notify you any time any changes are made.
- Scan the web to make sure your personal information hasn't been compromised via websites, blogs or peer-to-peer networks.
- Deliver full-service identity restoration if you become a victim of identity theft.