Our commitment to accessible banking
Synovus is committed to providing banking services that are easy and convenient for all customers.
Support at branches and ATMs
Vision
- Qualified readers and assistance with reading, filling out, and completing forms
- Magnifiers and large print for bank information materials
- Service animals and guide dogs are welcome at any time in our branches
Hearing and speech
- Written notes and note takers provided at all Synovus branches
- TTY/TDD connectivity through Synovus Customer Care at 1-877-374-5791
Mobility
- Accessible parking spaces, walkways, entrances, and lobby areas
- Accessible teller counters, safe deposit vaults and other amenities
- Guidance from a Synovus employee to an unfamiliar location or along an unfamiliar route at any of our branch locations
Cognitive support
- One-on-one help with a qualified reader who can help with reading, filling out and completing forms
- Speech output at all our ATMs
Online banking accessibility and tools
Designed to be accessible to everyone, Synovus.com complies with the World Wide Web Consortium Web Content Accessibility Guidelines 2.2 Level AA.
Have a question?
Want to know which accessibility services your nearest Synovus branch offers? Or if you can get assistance with a specific need or request?
Reach out to us at 1-888-SYNOVUS (796-6887) and we’ll do everything we can to help.