Paid in full

Receive recurring payments quickly and securely through ACH Origination. Schedule recurring or one-time electronic payments directly from your customers’, members’ or tenants’ accounts to expedite the deposit to your business account. You’ll speed up collections while reducing returned items, posting errors and processing costs.

When checks are returned, continued collection efforts can be time-consuming and sometimes unsuccessful for your business. Our Check Recovery service3—a free feature of your business checking account—can relieve the burden and help you increase your overall collection rate.

 

With Check Recovery, returned checks are sent to checXchangeTM,3 (a product from our vendor Money Transfer Systems, Inc.), where eligible checks4 are converted for electronic re-presentment. All checks collected successfully through checXchangeTM are reimbursed to your company for 100% of the face value, with collected funds deposited to your account on a weekly basis. You'll have 24/7 access to item images and tracking information, with re-presentment timed to improve the odds of success.

If your business deals with large volumes of cash, Remote Vault Deposit offers a safe and secure means of transporting funds to your local Synovus bank. To start, we’ll connect you with a third-party vendor who will install a physical vault at your business. The vault will automatically count any cash and coin deposits, and you’ll be given a provisional credit. An armored guard will then pick up your deposits and deliver them to our bank for final reconciliation.

Our Lockbox Services can help you speed up collections, increase the availability of funds, reduce internal costs and automate the posting of receivables. Your customers simply send their payments to a dedicated P.O. box, and we take over from there.
 

If you have a high volume of customers sending in payments, Retail Lockbox can capture the remittance data from a scannable coupon electronically, generate an electronic payment file and transmit the information for automatic postings. If you’re collecting fewer or more sporadic payments, our Wholesale Lockbox service could be just what you need to process and deposit the payments in your account quickly. In addition, you can take advantage of our Lockbox Image Archive, an online service with robust capabilities to view, search, print, and download check images and remittance information.

Beyond point of sale, your customers expect more from you than ever before. Synovus Merchant Services is here to partner to help you win customers and keep them coming back. From food truck to retail to wholesale operations, we will review your business processes and recommend the right technology, customer engagement tools, and reporting to optimize receivables and help drive value to your bottom line. Add to that available onsite and online training, clear and concise statements, and industry expertise – all arranged by your local Synovus Merchant Services representative. Learn more now or provide your contact information and we’ll be in touch.

While many customers favor electronic forms of payment, paper checks are still a reality for most businesses. With Remote Express Deposit, you can simply scan and deposit checks electronically from the convenience of your office, allowing you to reduce expenses, improve cash flow and eliminate trips to the bank.