Personal Resource Center

5 Ways to Protect Yourself From Identity Theft

How to prevent identity theft
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Tip: Be sure to check your credit report for errors or fraud at least once a year.

Frequently encountered forms of identity theft2 include:

  • Tax ID theft – Using another person's Social Security number to file a phony tax return and steal the refund
  • Medical ID theft – Using someone else's personal information to obtain medical services or submit fraudulent bills to a health insurance company
  • Child ID theft3 – Stealing the identities of minors (who may not catch up to the deception until they become adults) and using their Social Security number to open bank or credit card accounts or apply for a loan, government benefits, rent, or utilities
  • Senior ID theft – Using a senior citizen's personal information to fraudulently access their financial assets or benefits (a crime usually committed by medical and long-term care services employees or caregivers who have access to a victim's personal information)
  • Social ID theft – Setting up a bogus social media account with another person's name, photo, and personal data

The best defense against identity theft is to be on alert for warning signs, use available technical safeguards, and react promptly to any potential breach of your personal data. USA.gov offers several guidelines.2


How to protect yourself from identity theft

  • Review your credit reports at least once a year. You can get a free copy of your credit report once each year from the three national credit-reporting agencies: Experian, Equifax, and TransUnion. Be sure to check the reports for errors, especially any accounts listed that you didn't open yourself. You can request your free credit reports through this central website.
  • Use strong, complex passwords. It's especially important to use strong passwords for sensitive information, such as your bank, credit card, shopping, and other financial accounts. Enable the security features on any mobile devices where you have downloaded any banking apps. 
  • Keep important documents in a safe. Instead of carrying your Social Security card in your wallet, lock it away in a safe, along with your passport. Keep copies of your driver's license and credit cards in a secure place so that if the original items are lost or stolen, you can quickly have them cancelled and replaced. 
  • Freeze your credit reports. If you learn about a data breach or other event that may have exposed your personal information to potential theft, one option for stemming the damage is contacting the three main credit bureaus to freeze your credit reports, notes the Better Business Bureau.4 This prevents any fake "you" from applying for new credit in your name. If you want to apply for credit later, you will need to temporarily “thaw" the reports so lenders can access them. Credit freezes and thaws are usually free for victims of identity theft. The Better Business Bureau notes that if you're taking this step as a precautionary measure, you'll pay a $3 to $10 fee in most states. 
  • Monitor mobile accounts. Even the armor of a credit freeze can have chinks, as cybersecurity expert Brian Krebs points out.5 For instance, many identity thieves have managed to open mobile phone accounts in the names of people who had frozen their credit reports. That's because, instead of using Equifax, Experian, or TransUnion to vet customers, some mobile companies check applicants' credit through the National Consumer Telecommunications and Utilities Exchange (NCTUE). To prevent this problem, be sure to place a separate freeze with the NCTUE as well as the big three.6


A good defense

The long list of things you must do to protect yourself against identity theft shows that a good defense requires significant effort. Each of these steps, though, will make identity theft attempts that much more difficult.

Get into the habit of blocking identity thieves wherever you can, and your financial security will be that much stronger.

If you believe you've been the victim of identity theft, follow these steps from the Consumer Financial Protection Bureau.7

Enroll in Credit and Identity Protection Services

As a Synovus Plus, Synovus Inspire, or Synovus Private Wealth customer, you can enroll in complimentary Credit and Identity Protection services. With this service, Synovus will monitor your credit reports and notify you any time any changes are made. Synovus will also scan the web to make sure your personal information hasn't been compromised by checking websites, blogs, peer-to-peer networks. Synovus also offers full-service identity restoration if you become a victim of identity theft.

Want to know more about how you can achieve peace of mind as a Synovus customer? Get your personal code by talking with your Synovus advisor and then enroll here.

Important Disclosure Information

This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.

  1.  Federal Trade Commission, “Avoiding Identity Theft," https://www.consumer.gov/articles/1015-avoiding-identity-theft, accessed August 2, 12018. Back
  2. USA.gov,“Identity Theft," https://www.usa.gov/identity-theft, accessed August 2, 2018. Back
  3. Federal Trade Commission, "Child Identity Theft," https://www.consumer.ftc.gov/articles/0040-child-identity-theft, accessed August 14, 2018. Back
  4. Better Business Bureau, “BBB Tip: Credit Freezes and Fraud Alerts," accessed April 21, 2022.  Back
  5.  Krebs on Security, “Think You've Got Your Credit Freezes Covered? Think Again," Brian Krebs, May 9, 2018, https://krebsonsecurity.com/2018/05/another-credit-freeze-target-nctue-com/, accessed August 6, 2018. Back
  6. National Consumer Telecom & Utilities Exchange, "Disclosure Reports Provide Consumers Information Contained in Their Data Report," https://www.nctue.com/Consumers, accessed September 10, 2018. Back
  7. Consumer Financial Protection Bureau, "Remedying the Effects of Identity Theft," https://s3.amazonaws.com/files.consumerfinance.gov/f/documents/bcfp_consumer-identity-theft-rights-summary_2018-09.pdf, accessed October 20, 2018. Back