Logos don't define relationships. People do.

Bookmark this page as your one-stop-shop for all important news, updates and FAQs about our merger, so you can stay connected as we share this new future together.

A grayscale map of the southeastern United States showing numerous circular location markers in two colors. Red dots are densely clustered across central and southern Alabama, Georgia, and throughout Florida, with especially heavy concentrations in central Florida and the Florida peninsula. Blue dots are more widely dispersed across northern Alabama, Tennessee, and the Carolinas, with fewer in southern areas.

Pinnacle + Synovus:
The story behind the merger

Our stories begin a century apart but share the same roots. Strong banks that helped build strong communities. Teams that supported dreams and encouraged growth. Leaders who invested in local priorities and created pathways for all people to reach their full potential. Our two trusted legacies, parallel in spirit though separated by time and place, are now uniting for a bold and bright future.

What's happened so far

Synovus and Pinnacle Financial Partners began operating as a single firm on January 2, 2026. We'll complete our full transition to Pinnacle by early 2027. But in the meantime, we've already started incorporating the Pinnacle brand at local events, on social media and as part of our legacy sponsorships, beginning with five-time PGA Tour winner Russell Henley.

A look at what's next

We'll reach out whenever there's anything coming that'll affect you directly or if action is needed on your part. But, here are some updates you can go ahead and put on your calendar.

September
Synovus Park Celebration
August-October
Pinnacle branded debit cards issued to Synovus clients
October-December
New Pinnacle signs installed at Georgia and Alabama offices will display Synovus branding until the 2027 brand conversion. This won't affect your access to services and support.

What’s staying the same

As we continue to come together as one firm, you'll see how our people-centric approach allows us to scale with soul. Meaning you don't have to pick between access to greater resources and capabilities or exceptional client support. You get both.

Continued relationships

You’ll keep working with the bankers and advisors you know and trust.

Continued community focus

We’re doubling down on our investment in the communities we serve, with an even greater ability to make a positive impact.

What's evolving

You’ll see how increased size and scale can translate to enhanced resources and capabilities without coming at the cost of the things that matter most to you.

Distinctive service

Experienced team members, excited to work here and able to make decisions at the local level, will set a new standard for going above and beyond.

Effective advice

More than a place to just park your money, we can leverage greater expertise, resources and partnerships to give you meaningful guidance alongside a broader range of services.

Empowered people

It’s a client-first mentality that focuses on removing barriers and bureaucracy, nurturing long-term relationships and prioritizing your needs over our pushing products.

Enhanced capabilities

More opportunities for how to put your money to work through a broader suite of solutions and capabilities designed for your needs.

Expanded ATM and branch network

Added convenience and reach by increasing to nearly 400 branch locations and more than 500 ATMs across nine states and the District of Columbia.

Please be aware

Major announcements can attract scammers who know clients are expecting updates. We’ll never call, email or text to ask for personal information, login credentials or computer access. If you receive an unusual request, don’t respond. Call us directly at 888-SYNOVUS (796-6887) to report the incident.

Frequently asked questions

What is happening?

On or about January 1, 2026, Synovus and Pinnacle Financial Partners began operating as one firm. You’ll continue to see the Synovus name for now, along with “Pinnacle Bank, a Tennessee bank, dba Synovus Bank” on some materials. We expect to fully transition to Pinnacle Financial Partners by early 2027.

Will my deposits continue to be insured by the FDIC after the merger?

Yes. After the merger of Synovus and Pinnacle Financial Partners, your deposits at each institution will remain separately insured by the FDIC for a six-month grace period. During this time, coverage applies up to $250,000 per depositor, per ownership category. For additional questions, visit your local branch or contact your banker.

Will my banker remain the same?

Yes. We know that the relationships you have with your banker, from your local branch to your wealth team and commercial experts, are why you choose to do business with us. This merger will further enable our bench of top talent, adding to our expertise and equipping them with even better solutions and capabilities, to help you achieve your goals.

How is this a good thing for me?

You can expect to receive the same if not better service from us, with broader capabilities, access and expertise delivered by the same bankers who you trust as your advisors.

Are my accounts changing? (e.g. my account number, login information, loan terms)

We are still very early in this process with a lot of work ahead of us to determine details like these. Our commitment to you is to make this transition as simple as possible and be transparent about how your experience may change or any steps you’ll be asked to take.

Who is Pinnacle?

Pinnacle Financial Partners, Inc. (“Pinnacle”) is a $117.2 billion asset regional bank which provides a full range of banking, investment, trust, mortgage and insurance products and services for commercial and consumer clients who want a comprehensive relationship with their financial institution. The firm joined forces with Synovus Financial Corp. in 2026, bringing together more than 160 years of combined banking service. Pinnacle is the largest bank headquartered in Tennessee and the largest bank holding company headquartered in Georgia. The firm is No. 1 in deposit market share* in the Nashville MSA and No. 4 in the Atlanta MSA with offices in Tennessee, Georgia, Florida, North Carolina, South Carolina, Alabama, Kentucky, Virginia and Maryland.

Pinnacle is an employer of choice for financial services professionals. The firm is No. 9 in FORTUNE magazine’s 2025 list of 100 Best Companies to Work For® in the U.S., its ninth consecutive appearance. Pinnacle was also recognized by American Banker as No. 4 among America’s Best Banks to Work For in 2025, its 13th consecutive year on the list, and No. 1 among banks with more than $10 billion in assets. Learn more about Pinnacle at PNFP.com.

*As of June 30, 2025, according to FDIC data.

How will you communicate with me?

We’ll share updates by phone, email and U.S. mail. If your contact information has changed, please update it so you don’t miss important news. Remember: We'll never call, email or text you asking for personal information, login credentials or computer access. If you receive a request claiming to be from us, don’t respond. Call us directly at 888-SYNOVUS (796-6887) to report the incident.

Who do I call with questions?

Please reach out to your relationship manager with questions or contact Synovus Customer Care at 888-SYNOVUS (796-6887).

© 2026 Pinnacle Financial Partners, Inc. Pinnacle Bank, a Tennessee bank, Member FDIC and an Equal Housing Lender. All rights reserved. This website complies with the World Wide Web Consortium Web Content Accessibility Guidelines 2.2 Level AA.

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