Logos don't define relationships. People do.

Upcoming changes

We'll reach out whenever there's anything coming that'll affect you directly or if action is needed on your part. But, here are some updates you can go ahead and put on your calendar.

August–October 2026

Debit card reissue

This new Pinnacle-branded card will replace your current one and be ready to use as soon as you activate it.

Learn more >>

October 2026

HSA changes

Beginning this fall, you'll have access to new features and improvements designed to make managing your HSA easier than ever.

Learn more >>

October 2026

Mortgage transition

You will start to see the Pinnacle brand at certain points in your mortgage experience, such as applying for a loan or making payments.

October–December 2026

Signage updates

New Pinnacle signs will be installed across our footprint beginning in Fall of 2026. In most areas they will still display Synovus until conversion.

As we complete our transition, you may see both the Synovus and Pinnacle brands. Please continue to visit your local Synovus office for your daily banking needs.

How we scale with soul

The assumption is always that growing resources and capabilities come at the cost of that human touch people want from their financial institution. We’re showing you don’t have to pick between the two.

Distinctive service

Effective advice

Empowered people

Enhanced capabilities

Expanded ATM and branch network

Culture affects service

People go above and beyond for their clients when they believe in their work.

Click the image to watch the video about the merger

More than a place to park your money

Investing in the right expertise and resources allows us to provide you with meaningful guidance and local decision-making.

It's about putting you first

Banking should be responsive and straightforward, which is why we're working to reduce barriers and bureaucracy while keeping your needs at the center of every interaction.

Do more with more

Enjoy more opportunities for how to put your money to work through a broader suite of solutions.

Added convenience to your day

With access to nearly 400 additional branches and 500 ATMs across nine states and the District of Columbia, you'll have more ways to bank where and when it's convenient for you.

What’s staying the same

As we continue to come together as one firm, you’ll see that while some things are evolving, we’re doubling down on the things that have always worked and that you value.

Continued relationships

You’ll keep working with the bankers and advisors you know and trust.

Continued community focus

We’re doubling down on our investment in the communities we serve, with an even greater ability to make a positive impact.

What's happened so far

Synovus and Pinnacle Financial Partners began operating as a single firm on January 2, 2026. We'll complete our full transition to Pinnacle by early 2027. But in the meantime, we've already started incorporating the Pinnacle brand at local events, on social media and as part of our legacy sponsorships, beginning with five-time PGA Tour winner Russell Henley.

A grayscale map of the southeastern United States showing numerous circular location markers in two colors. Red dots are densely clustered across central and southern Alabama, Georgia, and throughout Florida, with especially heavy concentrations in central Florida and the Florida peninsula. Blue dots are more widely dispersed across northern Alabama, Tennessee, and the Carolinas, with fewer in southern areas.

Pinnacle + Synovus:
The story behind the merger

Our stories begin a century apart but share the same roots. Strong banks that helped build strong communities. Teams that supported dreams and encouraged growth. Leaders who invested in local priorities and created pathways for all people to reach their full potential. Our two trusted legacies, parallel in spirit though separated by time and place, are now uniting for a bold and bright future.

Please be aware

Major announcements can attract scammers who know clients are expecting updates. We’ll never call, email or text to ask for personal information, login credentials or computer access. If you receive an unusual request, don’t respond. Call us directly at 888-SYNOVUS (796-6887) to report the incident.

Frequently asked questions

What is happening?

On or about January 1, 2026, Synovus and Pinnacle Financial Partners began operating as one firm. You’ll continue to see the Synovus name for now, along with “Pinnacle Bank, a Tennessee bank, dba Synovus Bank” on some materials. We expect to fully transition to Pinnacle Financial Partners by early 2027.

Will my deposits continue to be insured by the FDIC after the merger?

Yes. After the merger of Synovus and Pinnacle Financial Partners, your deposits at each institution will remain separately insured by the FDIC for a six-month grace period. During this time, coverage applies up to $250,000 per depositor, per ownership category. For additional questions, visit your local branch or contact your banker.

Will my banker remain the same?

Yes. We know that the relationships you have with your banker, from your local branch to your wealth team and commercial experts, are why you choose to do business with us. This merger will further enable our bench of top talent, adding to our expertise and equipping them with even better solutions and capabilities, to help you achieve your goals.

How is this a good thing for me?

You can expect to receive the same if not better service from us, with broader capabilities, access and expertise delivered by the same bankers who you trust as your advisors.

Are my accounts changing? (e.g. my account number, login information, loan terms)

We are still very early in this process with a lot of work ahead of us to determine details like these. Our commitment to you is to make this transition as simple as possible and be transparent about how your experience may change or any steps you’ll be asked to take.

Who is Pinnacle?

Pinnacle Financial Partners, Inc. (“Pinnacle”) is a $117.2 billion asset regional bank which provides a full range of banking, investment, trust, mortgage and insurance products and services for commercial and consumer clients who want a comprehensive relationship with their financial institution. The firm joined forces with Synovus Financial Corp. in 2026, bringing together more than 160 years of combined banking service. Pinnacle is the largest bank headquartered in Tennessee and the largest bank holding company headquartered in Georgia. The firm is No. 1 in deposit market share* in the Nashville MSA and No. 4 in the Atlanta MSA with offices in Tennessee, Georgia, Florida, North Carolina, South Carolina, Alabama, Kentucky, Virginia and Maryland.

Pinnacle is an employer of choice for financial services professionals. The firm is No. 9 in FORTUNE magazine’s 2025 list of 100 Best Companies to Work For® in the U.S., its ninth consecutive appearance. Pinnacle was also recognized by American Banker as No. 4 among America’s Best Banks to Work For in 2025, its 13th consecutive year on the list, and No. 1 among banks with more than $10 billion in assets. Learn more about Pinnacle at PNFP.com.

*As of June 30, 2025, according to FDIC data.

How will you communicate with me?

We’ll share updates by phone, email and U.S. mail. If your contact information has changed, please update it so you don’t miss important news. Remember: We'll never call, email or text you asking for personal information, login credentials or computer access. If you receive a request claiming to be from us, don’t respond. Call us directly at 888-SYNOVUS (796-6887) to report the incident.

Who do I call with questions?

Please reach out to your relationship manager with questions or contact Synovus Customer Care at 888-SYNOVUS (796-6887).