6 Things Every Internet User Should Know About Cybersecurity
Cybersecurity Awareness Month (October) may not be as fun as Halloween or the Fourth of July, but this annual occasion might be among the most important for your household's security. This year, we're celebrating with some of the top cybersecurity trends, facts and tips for you and your family.
1. Cybercrime Impacts Keep Growing
Many people may feel more informed about cybercrime than they did five years ago — especially if they've taken the time to read articles on the subject from their bank! If only that awareness was enough to protect us from the crime itself.
Since 2022, complaints to the FBI's Internet Crime Complaint Center (IC3) have increased significantly, with a notable rise in reported losses. In 2023, there was a 9% increase in identified global exposed losses compared to 2022. The total number of complaints in 2023 was 800,944, a 5% decrease from 2022. However, the potential total loss reported to IC3 has grown substantially, from $6.9 billion in 2021 to more than $10.2 billion in 2022 and reaching $16.6 billion in 2024, representing a 33% increase in losses from 2023. 1
The top three cybercrimes reported in 2024 were phishing/spoofing, extortion and personal data breaches.
A Statista data analysis predicts that the cost of cybercrime is expected to surge in the next four years, rising from $9.22 trillion in 2024 to $13.82 trillion by 2028.2 The Statista analysis attributes the ongoing rise to our increasingly digital society and cybercriminals' continually evolving methods. Artificial Intelligence has also played a more prominent role. Additionally, the World Economic Forum highlights the connection between global crises and cybercrime, from the COVID-19 pandemic to the wars in Gaza and Ukraine.3
In other words, when it comes to cybercrime, knowledge may be power — but it must be paired with continued action, vigilance and learning.
2. Investment Crime Losses Are Setting Records
In 2024, victims reported $6.5 billion in investment crime losses to the IC3, a 31% increase from the previous year.1 That's more than any other IC3-tracked crime has ever racked up. Cryptocurrency scams play a significant role in those stats. (By comparison, business email compromise — which ranked second — resulted in $2.7 billion losses.)
Most of us would like to think investment scams are something that happens to other, less savvy people. But experts attribute the large numbers to the rise of sophisticated investment scams that can fool people who believe they are doing their research. According to cybercrime detection company Netcraft, investment scammers develop trustworthy-looking fraudulent investment websites.4 They look and work like legitimate trading platforms, and the perpetrators lure victims there via email, social media, or ads. Once victims arrive, they are invited to deposit money for supposed investing — except it goes straight to the scammer.
According to Netcraft, "In January (of 2024) alone, Netcraft detected and blocked almost 13,000 fake investment platform domains across more than 7,000 IPs: the largest number of IPs since we began tracking the platforms independently and 25% more than in December."
Investment opportunities should always be vetted with caution — but knowing how scammers are evolving their tactics can help would-be victims stay extra alert.
3. AI Is Changing Cybercrime (though the jury is still out on how)
One of the scariest things about AI's potential impact on cybercrime is that we don't know exactly what it will look like — but cybersecurity experts anticipate it won't be small. Already, AI voice scams are duping victims into believing their relatives are calling them in distress, asking for large sums of money. And generative AI can make phishing attempts more effective with smarter messages written more accurately.
AI-powered phishing attacks, malware and ransomware powered by machine learning and AI in social engineering have amplified cyberattacks with the intent of monetary gain or identity theft of victims.15
At a cybersecurity conference in early 2024, Rob Joyce, director of cybersecurity at the National Security Agency, told attendees that AI will allow "less capable people" to engage in hacking operations they couldn't have managed themselves.5
"It's going to make those that use AI more effective and more dangerous," said Joyce.
From enabling more advanced cybercrime tools to making scams accessible to more criminals, AI is almost certainly changing how cybercrime happens — but it could potentially supercharge cybersecurity efforts as well. In an interview with the Wall Street Journal, Cynthia Kaiser, a deputy assistant director in the FBI's cyber division, said the FBI is exploring how AI can assist their work.6
Though the outcomes and statistics behind AI's impact on cybercrime are yet to come, it's one of the top reasons people and businesses should stay alert to potential scams — known and otherwise. The FBI did release a public service announcement in December 2024 claiming how fraudsters were using generative AI tactics in an uptick in financial crimes.
4. Your Connected Home Devices Could Be Your Cybersecurity Weak Point
Statista estimates that 57% of U.S. households will have smart devices by the end of 2025.7 But despite their popularity, smart devices aren't known to be particularly secure. Attacks on household IoT devices doubled in 2024 from 2023.8
Don't let smart home devices be a weak link for security. Set up a separate network on your Wi-Fi router for all your smart home devices.
But why would criminals hack into your vacuum? If it shares a Wi-Fi network with your computer and other devices that include sensitive information, a smart device with weak security can act like an unlocked back door in an otherwise secure network. Hackers can break into your network and target your personal information or hijack your smart device to use it in a "bot army" and attack a large organization with an onslaught of activity. Criminals can also invade personal privacy and physical safety by hacking into baby monitors, smart locks and other smart devices.
Protect your household from smart home devices with weak security by setting up a guest network on your Wi-Fi router. Keep all smart home devices together on it, while keeping your sensitive devices like your computer on your main network — and create strong passwords for both.
5. Elder Cybercrime is Receiving a Lot of Focus
The FBI's IC3 has been releasing an annual report on cybercrime losses and reports for more than 20 years.9 Exactly 20 years ago, it added state-level reports to its annual publications. It took until 2020 for the organization to add a third annual publication: The Elder Fraud Report.
The 2024 report included $4.885 billion in total losses reported to the IC3 by those 60 years old and older, an almost 31% increase from 2023 — and a 46% increase in complaints filed with IC3 by victims in this age range.10 Plus, the Department of Justice (DOJ) says that underreporting of financial fraud is higher among older adults.11
More Americans turned 65 in 2024 than at any point in history.12 Add to that how technologically advanced cybercrime methods are becoming, and it's no wonder the FBI is paying such close attention to elder fraud. Both the DOJ and the FTC have publicly accessible educational resources on elder abuse for individual use or to use in community presentations.13,14 You can also learn more about how to protect your elderly loved ones in the Synovus Fraud Prevention and Security Hub.
6. Never Stop Playing the Cybersecurity Hits
There may be a lot new about the cybersecurity landscape, but most of the tried-and-true cyber hygiene tips remain the same: strong passwords, secure Wi-Fi networks and not responding to or clicking on links in any suspicious emails or texts will take you a long way.
To learn more, check out these cybersecurity standards:
- 7 Ways to Protect Yourself From Identity Theft
- Infographic: 7 Tips to Stay Safe While Shopping Online
- The New (Easier) Rules of Strong Passwords
- What to Do if You Are a Victim of Fraud
Consider Signing Up for Credit Monitoring
Does remembering to regularly scan your credit report sound exhausting? Another option: Choose a service that will do the credit monitoring for you.
For example, as a Synovus Plus, Synovus Inspire, or Synovus Private Wealth customer, you can enroll in complimentary Financial Protection Services services through Carefull. Depending on the level of protection you have, Carefull will monitor your credit reports and notify you any time any changes are made. Carefull will also scan the web to make sure your personal information hasn't been compromised by checking websites, blogs, peer-to-peer networks. Carefull also offers full-service identity restoration if you become a victim of identity theft.
Learn more about how you can achieve peace of mind as a Synovus customer with Carefull.
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Important disclosure information
This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.