Notice of updates to the Terms and Conditions of your deposit account

We’re making updates to the Terms and Conditions of your deposit accounts and other important disclosures, effective June 16, 2025.

Periodically, we review the agreement and other important disclosures to make updates. Below, we’ve included important provisions and necessary changes to your deposit account(s) effective June 16, 2025. These updates will apply to all of your checking, savings, money market, negotiable order of withdrawal (NOW), certificates of deposit (CD), and any demand deposit accounts. By keeping your account(s) open, or by accepting or using any account services after June 16, 2025, you agree to these changes to the agreement and acknowledge receipt of changes to the important disclosures.

Please read the important information below carefully so you understand upcoming updates applicable to your deposit account(s) and related services. Your full copy of the updated agreement is available here or at your nearest Synovus branch after June 16, 2025.

We know you have choices when it comes to where you bank. Thank you for choosing us to help meet your banking needs. If you have any questions or need additional information, call us at 888-SYNOVUS (796-6887) or stop by your local branch.

UPDATES TO TERMS AND CONDITIONS OF YOUR ACCOUNT

The following provision titled COMPLIANCE is added immediately after the NOTICE OF NEGATIVE INFORMATION section:

“COMPLIANCE - You agree that you will notify Synovus of any intent to travel to a geography in which financial transactions may be prohibited by federal regulations, including without limitation those of the Office of Foreign Assets Control, and you will not conduct transactions that are illegal and/or subject to federal sanctions.”

UPDATES TO ARBITRATION AND WAIVER OF JURY TRIAL (the “Arbitration Clause”)

In Section 3 of the Arbitration Clause, the address to provide us with notice if you start the arbitration is amended to:

SYNOVUS BANK
ATTN: GENERAL COUNSEL
33 West 14th Street, 4th Floor
Columbus, GA 31901

In Section 3 of the Arbitration Clause, the second paragraph is deleted and replaced by the following provisions:

“All Claims, whether asserted individually or collectively in a Mass Arbitration, shall be arbitrated according to the rules of JAMS or the AAA as the arbitration administrator.

In the event a party makes a demand for arbitration before JAMS or the AAA and directly or indirectly joins with more than one hundred (100) other demands for arbitration where representation of all parties is consistent or coordinated across the cases and/or where all of the individual claimants in the related demands for arbitration are represented by either the same law firm or law firms acting in concert, the arbitration shall be treated as a Mass Arbitration. In the event of the filing of a Mass Arbitration, the Mass Arbitration Procedures and Guidelines of JAMS and/or the Mass Arbitration Supplementary Rules of the AAA shall be applicable. You and we agree that the Mass Arbitration Procedures and Guidelines of JAMS or the Mass Arbitration Supplementary Rules of the AAA, including all fee schedules associated therewith, shall be applicable in the case of a Mass Arbitration.

If there is a conflict between the codes of procedures of JAMS and/or the AAA and this Arbitration Clause and/or these Terms and Conditions, this Arbitration Clause and these Terms and Conditions will control. The arbitrator will be chosen in accordance with the rules of procedure of the arbitral forum. In the event that JAMS or the AAA is unable to handle the Claim for any reason, then the matter shall be arbitrated instead by a neutral arbitrator selected by agreement of the parties, or, if the parties cannot agree, selected by a court in accordance with the FAA. The arbitrator will decide the Claim in accordance with all applicable substantive law consistent with the FAA and applicable statute of limitations and claims of privilege recognized at law. The arbitrator will have the power to award to a party any damages or other relief provided for under applicable law. The arbitrator's authority is limited to the Claims between you and us.”

Section 4 of the Arbitration Clause titled Cost of Arbitration is deleted and replaced by the following provisions:

“Cost of Arbitration: If we require an individual Claim to be arbitrated, we will pay or reimburse you for up to $1,000 in fees that would otherwise be charged to you by the administrator. If either we or you require a Claim to be arbitrated, you may tell us in writing that you cannot afford to pay the fees charged by the administrator or that you believe those fees are too high. If you do so, we will pay or reimburse you for up to all of the fees that would otherwise be charged to you by the administrator if your request is reasonable and in good faith. In addition, we will always pay the fee if applicable law or the arbitration administrator's code of procedures requires us to do so. We will not ask you to pay or reimburse us for any fees we pay the administrator.

In the case of a Mass Arbitration, we will pay or reimburse you and all other claimants in the Mass Arbitration up to a total of $7,500 in fees that would otherwise be charged to you and other claimants in the Mass Arbitration. In no event shall our responsibility for fees in a Mass Arbitration exceed the total sum of $7,500 as to all claimants collectively in the Mass Arbitration.”

UPDATES TO YOUR ABILITY TO WITHRDRAW FUNDS

The YOUR ABILITY TO WITHDRAW FUNDS portion is amended by replacing the Current with the New as follows:

UPDATES TO PERSONAL BANKING PRODUCTS

The WITHDRAWAL AND TRANSFER TRANSACTIONS section of the Personal Banking Products is amended by replacing the Current with the New as follows: