Dothan, AL
Where there’s smoke, there’s U.S. Coupling
When you’re fighting a fire, you can’t afford to have a hose coupling let go. U.S. Coupling’s water handling connections are made to be strong and reliable—much like the relationship they’ve built with their bank, Synovus in Dothan, Alabama.
Firefighters need their water transfer equipment to be absolutely dependable. That’s the reason Cathy and Bob Gourlay launched U.S. Coupling & Accessories, Inc., in 2004. Since then, the Dothan-based company has become a premier manufacturer of couplings, adapters and related products for municipal and industrial firefighting customers worldwide.
“We wanted a financial partner that could help us take our company to the next level,” Bob says. “And that’s what we found with Synovus.”
Why Synovus? “They cared about our business, our products, our customers,” he explains. “They gave us more than what we asked for.” Another strong point: quality of service. “The flexibility, the openness, the communication are so critical, particularly for a small business,” he says. “The team at Synovus makes it so smooth and simple to get things done.”
"They cared about our business, our products, our customers. They gave us more than what we asked for."
With our help, U.S. Coupling was able to more than double the size of their facilities in 2014. They’ve also established new divisions to serve industrial and agricultural markets. By focusing on innovation and superior engineering of top-quality materials at competitive prices, the company has become a leader in water handling equipment.
“I would encourage anyone to use Synovus, especially if you are a small business,” Bob Gourlay says. “Until you try Synovus, you are not going to believe how friendly they are, how much they go above and beyond every expectation. It’s been a win-win for us.”
Why not find out for yourself how rewarding a relationship with us can be? Give us a call, or visit anytime.