Personal Resource Center

Why You Need to Keep Your Personal Info Current With Your Bank

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Does your bank have your current email address and cell phone number on file? It's critical that you can be contacted quickly if your bank suspects fraud activity.

Why it's important for your bank to have your contact info

Given how common it is to have our sensitive personal information compromised, it's crucial to keep a close eye on your bank accounts. And one of the best ways to do that is by setting up account alerts.

By providing your bank with your current email address and cell phone number, you can be alerted when just about any type of activity occurs. For instance, you can request an automated text any time a transaction over $50 goes through.

Banks actively check for fraud too. Your bank has a good idea of what your spending behavior looks like. And if a questionable purchase is charged to your debit card or credit card, your bank can alert you about it right away. That is, if the correct information is on file.


Set up regular check-ins

Updating your contact information is easy. Simply log in to your online banking account and view your personal information. If anything is outdated, update it and hit save.

To make sure your contact information is always correct, it can help to have regular check-ins scheduled. Just as you should check the batteries in your smoke detector every spring and fall when you change the time on your clocks, you should have a set schedule for when you check your personal contact info with your bank.

Pick a date that you will easily remember, such as tax day or your anniversary. Every year on that date, log into your online banking and spend a few minutes updating any information that's become outdated. It's that easy.


Log in today

So what are you waiting for? Log in to your Synovus online banking account and make sure your contact information is correct. You'll thank yourself one day — guaranteed.

Important disclosure information

This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.

  1. 1. Joseph Johnson, "Cybercrime: number of breaches and records exposed 2005-2020," Statistica, published March 2, 2021, accessed Aug. 4, 2021 Back