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Common Holiday Scams

While fraud is a problem all year long, scammers are even more active around the holidays. They know you're stressed and more likely to let your guard down as you wrap up your shopping and look forward to festive occasions with family and friends. But don't let the Grinch steal your Christmas. Here are six common holiday scams1 to look out for and tips to avoid them:
Holiday Scam 1: Gift Card Scams
How the scam works: Gift cards reign supreme as one of the most popular gift ideas. They're easy to buy, and the recipient is typically delighted to pick out their own gift. But they're also easy to compromise, hanging there temptingly on the rack. A criminal can pull back the privacy strip to access the card's activation code and PIN, rendering the gift empty. Gift cards can also be spendy, so you might be tempted by offers of full-price gift cards at cut-rate prices — not knowing the balance has been emptied.
Tips to avoid this holiday scam: Avoid buying gift cards from a third party or an online auction site as the card might be fake or stolen. And when you buy a gift card at the store, make sure to check the back to see if the strip that covers the PIN number has been altered or tampered with. It might be best to purchase ones in sealed packages, rather than those displayed at the checkout counter.
Holiday Scam 2: Social Media Sweepstakes Scams
How the scam works: You've undoubtedly seen posts circulating that ask you to “like," “share," or “comment" to receive a fantastic prize, such as a free flight or free groceries (a common Thanksgiving scam). If you're one of the first to follow these bogus links, there's usually no harm done to you except the time you wasted. But after the scammer receives enough "likes" or "shares" — making it look more legitimate — they'll edit the link to add malware or to promote a spammy product. If you click on it then, you could compromise your computer or be bombarded with pop-ups.
Tips to avoid this holiday scam: This one is relatively easy to avoid. Just remember there's (hardly ever) such a thing as a free lunch and avoid clicking on or sharing this type of junk content. Of course, sometimes there might be a real prize, but any legitimate online giveaway will include the organizer's contact details so you can verify them, along with eligibility requirements and additional information. Before clicking a link, you also can search for “[name of the giveaway]" and “scam" and see if others have posted about it.
Holiday Scam 3: Charity Scams
How the scam works: The scammers know everyone feels a little more altruistic at the holidays, quick to donate to a worthy cause. Charity scams come in multiple forms, such as email or mail requests, social media posts, charity calls, and crowdfunding sites that seek donations. In many cases, the group uses a “sound-alike" name, such as Cancer Society, rather than the well-known “American Cancer Society."
Tips to avoid this holiday scam: It's hard not to feel moved by a sad story, and these fraudsters know just how to pull on your heartstrings. To ensure your gift makes a real difference, conduct research so it reaches your intended recipients. You can vet legitimate groups through sites such as GuideStar2 and Charity Navigator.3 Rather than clicking a link in an email or post, which could take you to a fraudulent site, jot down the name of the group and search for it independently if you want to learn more.
A thief might "overpay" you for goods or service via check; when you send them the difference and deposit their check, you find out it's fraudulent.
Holiday Scam 4: Relative Imposter Scams
How the scam works: This can take a couple of forms. In the first one, you receive a call from a “niece" or “grandson," who is in a jam and needs money immediately. The thief often might even throw in convincing details unearthed through a quick internet search of your real loved one's social media accounts. Or it could be a Thanksgiving scam with someone claiming to be a long-lost relative hoping to reconnect and requesting money for bus fare or other expenses. The perpetrator may ask you to pay them in gift cards since they know this form of payment is harder to trace.
Tips to avoid this holiday scam: If someone calls claiming to be a relative you talk to regularly, you'll recognize it's not their voice. But those distant family members you only keep up with on social media but never talk to on the phone and haven't seen in years? You may not know if it's really them or not. If you get a call from someone claiming to be such a relative, ask them if you can call them right back (if you have their number) or connect via social media or email (using whatever info you've used to communicate in the past), rather than using the contact info given to you by the caller. If you contact the real person and they say they didn't call you, you know the call was a scam. You also can contact other family members to verify that your “niece" is indeed traveling. Chances are good she isn't. And only use gift cards for actual gifts — never as payment.
Holiday Scam 5: Fake Check Scams
How the scam works: Say someone agrees to buy the old holiday decorations you listed for sale, and then mails or leaves a check. Upon examination, you realize they have “accidentally" overpaid, and they ask you to repay the overage. You do, but when you cash their check, you find it's fraudulent. In another iteration, you answer a fake job posting for a “mystery shopper" (hey, you're out shopping anyway!), and they send you a check to cover gift cards, which they'd like you to purchase and send. You realize you are out the money when the check bounces.
Tips to avoid this holiday scam: Require strangers to use cash when buying something from you, and never accept overpayment for an item or service. And never use a check payment to cover gift cards or money orders that you then send to a stranger.
Holiday Scam 6: The Usual Scams
How the scams work: Christmas phishing scams (by email), vishing (“voice" or phone-related scams), and smishing (by text) are omnipresent, but often become more common around the holidays. Each of these involves getting contacted by what appears to be a trusted source, asking you to click a link (which installs malware) or send money (which is then stolen). Another common scam you'll see all year long is “card skimming," when thieves capture your credit or debit card data when you swipe for a transaction.
Tips to avoid this holiday scam: The key is to be vigilant all the time: Never click on a link in an email or give out personal information by phone or email. If someone contacts you, don't just immediately reply. Instead, call the number you normally use for them or look it up online. And for card skimming, inspect card readers to make sure they haven't been tampered with. Use credit if it's a choice since it won't require a PIN code and your credit card provider will typically cover any fraudulent charges. And always monitor your bank account and credit card accounts carefully so you can catch and address fraud as soon as possible.
And remember: No reputable financial institution — including Synovus — will ever call, email, or text you to ask for your personal information. Keeping an eye out for potential holiday scams will help you keep the season merry and bright.
Important disclosure information
This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.
- FBI.gov, “Seasonal Shopping is in Full Swing, But Criminals Are Also Gearing Up for a Busy Season, Especially Given the Challenges Around COVID-19," December 1, 2020, accessed July 23, 2021. Back
- Guidestar.org, accessed July 23, 2021. Back
- Charitynavigator.org, accessed July 23, 2021. Back
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