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Protecting Elders with Dementia from Financial Fraud: A Guide for Caregivers
Financial exploitation of older adults is a growing concern, particularly for those with cognitive impairments like dementia. Conditions like Alzheimer’s disease and other forms of dementia cause cognitive decline, making it harder for older adults to manage finances and leaving them more vulnerable to poor financial decisions and exploitation.1
As dementia progresses, affected individuals may struggle with tasks that require clear thinking, like managing finances, recognizing scams, or remembering basic information. This decline in cognitive ability can make them especially vulnerable to financial exploitation.
Here's what you need to know about the signs of dementia, and steps you can take to protect your loved one from fraud, especially as their cognitive health declines.
Signs Your Loved One May Have Dementia
There are multiple signs of dementia that are common with different types. Here are the most common ones that the National Institute on Aging (NIA) has identified:2
- Memory loss and confusion: Struggling to recall recent events or recognize familiar people and places.
- Difficulty with language: Trouble finding the right words, expressing thoughts, or understanding written and spoken language.
- Wandering and disorientation: Getting lost, even in familiar environments.
- Challenges with finances: Difficulty managing money, paying bills, or making sound financial decisions.
- Repetitive behavior: Frequently asking the same questions or repeating stories.
- Reduced interest or motivation: Losing enthusiasm for activities, events, or social interactions.
The NIA has a more extensive list of dementia symptoms. To determine which type of dementia your older loved one has, they'll need to be professionally evaluated.
The Limitations of Power of Attorney (POA)
One of the first protections people with loved ones diagnosed with dementia consider setting up is a Power of Attorney. In fact, if their loved one was proactive about setting up paperwork for end-of-life needs, they may have already given someone POA. But POA has limits in this situation. Although POA grants someone authority to manage your elder's financial affairs, it doesn’t restrict the elder’s access. Because the elder still has access, they're still at risk of financial abuse or exploitation.
If a neuropsychologist determines that your loved one is still able to make their own decisions (common during the early stages of dementia), it is hard, if not impossible, to limit access to their financial accounts. (Below we'll show you more about what to do until that time comes, and what to do after it does.)
Preventative Steps Primary Caregivers Can Take Now
If your loved one hasn't been evaluated by a neuropsychologist yet — or if they've deemed still capable of making their own decisions — that doesn't mean you can't still take steps to help protect them. Here are a few steps you can take to help ensure your loved one’s financial security and minimize stress for all involved.
Simplify Financial Management
For elders with some form of mild dementia, simplifying financial management using these methods can reduce risk and allow your older loved one some control over their finances. Choose the methods that work best for your family — and your elder's stage of dementia.
- Consolidate accounts: Minimizing the number of accounts can help reduce complexity and improve oversight.
- Set up automatic payments: Paying bills automatically can prevent missed payments and late fees and prevent your senior from trying to manage payments themselves, leading to mistakes. However, be mindful that they may still have access to passwords and could change them and automatic bill-paying options if they become forgetful or confused.
- Use prepaid debit cards: Setting spending limits with a prepaid debit card helps control daily expenses and prevents overspending.
- Create separate payment accounts: Separate spending money from money used to pay bills by creating different accounts. You should have access to both, but your older adult should only have access to the account with the debit card attached. Add money to the debit card linked to the spending account as needed. This separation of accounts can prevent unpaid bills and overdrafts.
For those with advanced cognitive decline, appointing a trusted caregiver as a financial guardian may be advisable. The Alzheimer’s Association provides resources on financial planning for caregivers and offers guidance on steps like this.3
Create Limited-Access Accounts for Caregivers
It’s not unusual for elders to have multiple people providing care for them. That can be both someone hired to assist and extended family. Unfortunately, it's not uncommon for caregivers, especially those outside the family, to commit financial theft if they have access to your loved one's accounts. (And oftentimes, some level of access is needed so that those caregivers can most effectively help your loved ones!)
To reduce the risk of fraud, work with your loved one's financial institutions to set up accounts with restricted access. This means only you and perhaps one or two other trusted caregivers who you expect to be around long-term have access to the accounts. This can help limit unauthorized or fraudulent transactions.
Protecting elders with dementia requires balancing financial safeguards with respect for their independence and dignity as their needs evolve.
Another option: Give caregivers you trust view-only access to accounts. That way, those caregivers can monitor transactions without making changes.
Also, establish dual signature requirements for large withdrawals that require approval from both the elder and you, the primary caregiver. Create daily withdrawal limits, which could be monitored by a trusted individual — like someone with a POA. This caps the amount that can be withdrawn daily, reducing exposure to large losses.
Consulting directly with financial institutions can reveal additional options tailored to an elder’s specific needs.3
Some financial institutions offer specialized services and account settings for at-risk older adults. When discussing services with your elder’s bank, consider:
- Options to Designate a Trusted Contacts: The bank or credit union can alert a trusted contact about suspicious activity on the account.
- Availability of Age-Friendly Banking Services: Some banks offer services specifically designed for older adults with cognitive challenges.
- Level of Staff Training: Confirm that the bank’s staff are trained to recognize signs of financial exploitation, especially in older adult clients with dementia.
- Convenience of In-Person Services: For those who find online banking challenging, in-person options can reduce risk.
Again, focus on selecting a financial institution that offers the services that are important to you and that understands your unique needs. They should work patiently with you and your elder, especially as you establish new services.
Securely Organize Documents
Maintaining a centralized, secure location for critical financial documents is essential. For elders with limited tech ability, a locked physical file cabinet may be best. Tech-savvy caregivers might consider digital backups for added security, such as organizing documents in an accessible yet secure manner to streamline financial oversight for caregivers.1
Have a Neuropsychologist Assess Your Loved One
If you suspect your loved one has dementia, schedule an appointment with an evaluation with a neuropsychologist. A neuropsychologist can assess an elder’s capacity for financial decision-making as dementia progresses. They will provide a report with their findings you can use with your elder, as well as with medical and legal professionals.
Even if your loved one's dementia seems mild, it's worth making an appointment. Depending on where you live, they may be booking three to 12 months out — and a lot can change during that time.
If your loved one is diagnosed with mild dementia but is still deemed capable of making their own decisions, ask the provider (privately) what signs should prompt a re-evaluation.
If your loved one is deemed to no longer be capable of making their own decisions, seek professional advice.
Seeking Professional Advice
If your loved one has been deemed to no longer be capable of making their own decisions, it's time to consult with legal, financial and other professionals to see what your options are. They can help you determine which methods are best for your situation. These professionals include:
- Elder Law Attorneys: They can provide legal advice specific to dementia cases, including when conservatorship might be necessary. Conservatorship is a legal arrangement where a court appoints a person or organization to manage the financial affairs of an individual who cannot do it themselves, often because of cognitive impairments like dementia. The appointed conservator handles tasks such as paying bills, managing investments and protecting assets to prevent financial exploitation or mismanagement.4
- Financial Advisors: Advisors trained to work with cognitively impaired clients can offer tailored financial guidance.
- Geriatric Care Managers: They provide comprehensive support, including coordination with other professionals.
The National Institute on Aging provides resources for finding professional help for those with dementia.1
Balancing Protection and Autonomy
Even when they have dementia, helping maintain your loved one’s sense of independence is essential for their emotional well-being. Remember, it’s their money, so involve them in financial decisions, when possible, even small ones.
When setting up preventative measures like spending allowances, create one that’s manageable using a payment method they can control independently. Also, allow low-risk financial choices where feasible.
Most important, use respectful language when engaging with them, emphasizing support and help rather than restriction to help them retain their dignity.
Important disclosure information
Asset allocation and diversifications do not ensure against loss. This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.
- Alzheimers.gov, “Resources for Caregivers of People With Alzheimer’s Disease and Related Dementias,” accessed November 22, 2024. Back
- National Institute on Aging, “What Is Dementia? Symptoms, Types, and Diagnosis,” accessed November 22, 2024. Back
- Alzheimer’s Association, “Financial Planning,” accessed November 21, 2024. Back
- Oasis Senior Advisors, "Guardianship vs. Conservatorship for Seniors: Key Differences and When Each Is Needed," accessed November 20, 2024. Back
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