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Protecting Elders with Dementia from Financial Fraud: A Guide for Caregivers

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Protecting elders with dementia requires balancing financial safeguards with respect for their independence and dignity as their needs evolve.

Another option: Give caregivers you trust view-only access to accounts. That way, those caregivers can monitor transactions without making changes. 

Also, establish dual signature requirements for large withdrawals that require approval from both the elder and you, the primary caregiver. Create daily withdrawal limits, which could be monitored by a trusted individual — like someone with a POA. This caps the amount that can be withdrawn daily, reducing exposure to large losses. 

Consulting directly with financial institutions can reveal additional options tailored to an elder’s specific needs.3

Some financial institutions offer specialized services and account settings for at-risk older adults. When discussing services with your elder’s bank, consider: 

  • Options to Designate a Trusted Contacts: The bank or credit union can alert a trusted contact about suspicious activity on the account.
  • Availability of Age-Friendly Banking Services: Some banks offer services specifically designed for older adults with cognitive challenges.
  • Level of Staff Training: Confirm that the bank’s staff are trained to recognize signs of financial exploitation, especially in older adult clients with dementia.
  • Convenience of In-Person Services: For those who find online banking challenging, in-person options can reduce risk.

Again, focus on selecting a financial institution that offers the services that are important to you and that understands your unique needs. They should work patiently with you and your elder, especially as you establish new services.


Securely Organize Documents

Maintaining a centralized, secure location for critical financial documents is essential. For elders with limited tech ability, a locked physical file cabinet may be best. Tech-savvy caregivers might consider digital backups for added security, such as organizing documents in an accessible yet secure manner to streamline financial oversight for caregivers.1


Have a Neuropsychologist Assess Your Loved One

If you suspect your loved one has dementia, schedule an appointment with an evaluation with a neuropsychologist. A neuropsychologist can assess an elder’s capacity for financial decision-making as dementia progresses. They will provide a report with their findings you can use with your elder, as well as with medical and legal professionals. 

Even if your loved one's dementia seems mild, it's worth making an appointment. Depending on where you live, they may be booking three to 12 months out — and a lot can change during that time.

If your loved one is diagnosed with mild dementia but is still deemed capable of making their own decisions, ask the provider (privately) what signs should prompt a re-evaluation.

If your loved one is deemed to no longer be capable of making their own decisions, seek professional advice.


Seeking Professional Advice

If your loved one has been deemed to no longer be capable of making their own decisions, it's time to consult with legal, financial and other professionals to see what your options are. They can help you determine which methods are best for your situation. These professionals include: 

  • Elder Law Attorneys: They can provide legal advice specific to dementia cases, including when conservatorship might be necessary. Conservatorship is a legal arrangement where a court appoints a person or organization to manage the financial affairs of an individual who cannot do it themselves, often because of cognitive impairments like dementia. The appointed conservator handles tasks such as paying bills, managing investments and protecting assets to prevent financial exploitation or mismanagement.4
  • Financial Advisors: Advisors trained to work with cognitively impaired clients can offer tailored financial guidance.
  • Geriatric Care Managers: They provide comprehensive support, including coordination with other professionals.

The National Institute on Aging provides resources for finding professional help for those with dementia.1


Balancing Protection and Autonomy

Even when they have dementia, helping maintain your loved one’s sense of independence is essential for their emotional well-being. Remember, it’s their money, so involve them in financial decisions, when possible, even small ones.

When setting up preventative measures like spending allowances, create one that’s manageable using a payment method they can control independently. Also, allow low-risk financial choices where feasible.

Most important, use respectful language when engaging with them, emphasizing support and help rather than restriction to help them retain their dignity.

Important disclosure information

Asset allocation and diversifications do not ensure against loss. This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.

  1. Alzheimers.gov, “Resources for Caregivers of People With Alzheimer’s Disease and Related Dementias,” accessed November 22, 2024. Back
  2. National Institute on Aging, “What Is Dementia? Symptoms, Types, and Diagnosis,” accessed November 22, 2024. Back
  3. Alzheimer’s Association, “Financial Planning,” accessed November 21, 2024. Back
  4. Oasis Senior Advisors, "Guardianship vs. Conservatorship for Seniors: Key Differences and When Each Is Needed," accessed November 20, 2024. Back