Improvements to My Synovus are here

A better version of My Synovus1,2 is here – updated with your feedback in mind. Think fewer clicks, more control, and improved features like simpler Bill Pay3 and a more intuitive way to transfer funds4. Want to see for yourself?

Sign in to My Synovus

To log out on your desktop, click the Profile icon at the top of the screen and select “Logout.” If you’re using the mobile app, simply click “More” at the bottom of the screen and select “Logout.”

Watch this video to learn more

For more information on the updates, take a look at our before-and-after comparison. We think you’ll like what you see.

What's changed

The big improvement? An important section of the navigation will be split into two. To create a simpler, more intuitive My Synovus, it became important to separate Payments and Transfers. Now you’ll find both of these as individual sections in the My Synovus navigation menu.

You'll also find:

  • Fewer clicks to get you to where you need to go
  • An improved Transfers experience, including a new Quick Transfer option
  • Simpler bill payments, whether you’re paying one or multiple bills

Transfers

We've enhanced and added to the Transfers experience, including a brand-new feature.

  • A stand-alone Quick Transfer option is available from the Accounts page. Ideal for one-time transfers, you select the account you wish to transfer “from” first, then your “to” account. Earlier, we asked for your "to" account first, and you let us know it was confusing so we've revised the order.
  • Access the main Transfers page from the navigation, now in just one click. From this page, you can schedule one-time or recurring transfers and view your upcoming transfers at a glance.

Payments

We’ve simplified bill payments and added some new features to give you more control over managing your bills.

  • You can still make one-time payments from the Accounts page, but the Quick Payment option is now separate from Quick Transfer and designed specifically for paying bills.
  • The full Payments experience is just one click away when you log in to My Synovus, cutting down the time and clicks to complete your tasks.
  • You can pay one or multiple bills at once with better e-bill integration.
  • Dismiss e-bills you don’t want to see anymore on the Payments page.
  • It’s simpler to expedite payments.
  • Your preferred payment account will autopopulate, saving you a step.

Alerts and messages

We’ve separated Alerts and Messages to help you better keep track of one-to-one communications with us and any account alerts you’ve set up.

  • Access Alerts in a new convenient location by clicking the Profile Icon in the top right corner of the screen then choose My Alerts. You can sort alerts by group or search for the alert.
  • Your secure messages inbox, where you can communicate with Customer Care, is just one click away via the “envelope” icon.

For more information on the updates, take a look at our before-and-after comparison. We think you’ll like what you see.

Important Disclosure Information

Your use of My Synovus online banking, mobile banking, and other account access services is governed by the My Synovus Agreement and Digital Banking Schedule of Fees and Charges.

  1. Minimum system requirements: For mobile apps, iOS® 11 and above or Android™ version 5 and above. My Synovus supports the most recent versions of Internet Explorer, Microsoft Edge, Chrome, Firefox, and Safari and any previous versions that are still supported by Microsoft, Google, Mozilla, and Apple respectively. Back
  2. Use of the My Synovus mobile app requires your mobile service provider's data and /or text plan. Message and data rates may apply. Back
  3. Requires enrollment in the Bill Pay service through My Synovus. Back
  4. Account Transaction Limitations for Savings and Money Market Accounts — Savings and Money Market accounts may have no more than six (6) debit transactions per month or monthly statement cycle. A debit transaction is a check, debit/check card transaction, transfer, or pre-authorized transfer, including those made by phone or modem. Unlimited transactions are permitted if made by the customer in person, by mail, through an ATM or by phone if the check is mailed to the customer. If an account continually exceeds the allowed debit transactions, we may convert it to a checking account. Back