How to opt out of paper statements:

Step 1: Log into My Synovus on your app1 or desktop.

Step 2: Open the account you want to go paperless.

Step 3: Go to View Statements.

Step 4: Select Manage Document Delivery.

Step 5: From the Delivery Method box, choose Electronic.

Step 6: Save your changes, and you’re all done!

Watch this video tutorial.


What to expect after switching your delivery method:

Once you’re paperless, you’ll receive an email when your statement is ready to review. Depending on your e-statement enrollment date, you may receive one additional paper statement through the mail.

Important disclosure information

  1. Use of the My Synovus mobile app requires your mobile service provider’s data and/or text plan. Message and data rates may apply. Back