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Banking products are provided by Pinnacle Bank, a Tennessee bank, dba Synovus Bank. Member FDIC.

Pinnacle Bank, a Tennessee bank, NMLS #418535, is an Equal Housing Lender and lends in the states of Alabama, Georgia, Florida, Tennessee, North Carolina, South Carolina, Kentucky, Virginia, Maryland, and Washington D.C. Loans subject to approval including credit approval.

If you would like to assert there has been an error made with the servicing of your consumer mortgage loan, or if you would like to request information about the servicing of your consumer mortgage loan, and if you would like your assertion or request to be treated in accordance with the procedures provided in 12 C.F.R. Parts 1024.35 and 1024.36, then you must send written notice to us at Synovus Bank, Attention: Mortgage Customer Service, 800 Shades Creek Parkway, MS 130, Birmingham, AL 35209. Otherwise, we will treat your assertion or request per our standard policies and procedures.

You have certain rights under Federal law related to resolving errors and requesting information about your mortgage account, and you may learn more about your rights by contacting Synovus Bank, or by visiting https://www.consumerfinance.gov/mortgage/

Investment products and services are provided and offered through Synovus Securities, Inc. (SSI) a registered Broker-Dealer, member FINRA/SIPC and SEC registered Investment Advisor, Synovus Trust Company, N.A. (STC) and Creative Financial Group, a division of SSI. Trust services are provided by STC, a subsidiary of Pinnacle Bank, a Tennessee bank.

NOT FDIC INSURED

NO BANK GUARANTEE

MAY LOSE VALUE

SSI is a subsidiary of Pinnacle Financial Partners, Inc. and an affiliate of Pinnacle Bank, a Tennessee bank, dba Synovus Bank, and an affiliate of STC. You can obtain more information about SSI and its Registered Representatives by accessing BrokerCheck.

Approval of any bank product or service is not contingent upon purchasing insurance from Synovus Bank. Insurance products marketed through Synovus and its affiliated companies are underwritten by insurance companies not affiliated with Synovus.

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© 2026 Pinnacle Bank, a Tennessee bank, dba Synovus Bank. All rights reserved.

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