For Dory’s Hearth, Home & Patio, there’s no place like home.
When Dory Brown and her husband first opened Dory’s Hearth, Home & Patio almost 25 years ago, they tried several banks in the area to find the right fit. However, they knew they were home when they moved their accounts to Synovus.
Dory’s business is built around providing unique products and services that focus on the warmth and comforts of home. Family and relationships are important to her. She says, “The Synovus employees we’ve gotten to know are like family. When we walk in their door, there is always a warm greeting, easy conversation, and on the days we need a little ‘extra’, a timely solution is always there!”
“In our book, Synovus puts the capital C in Customer service, Customer care, and Community banking.”
Dory’s business banking comes just as easy as her personal banking. When she and her husband had the opportunity to move their business to a new location and build from the ground up, Synovus was there to help them every step of the way. And, when the decision was made to include a boutique hotel and event space halfway through the construction process, Synovus responded with a can-do spirit. Dory says “All things went smoothly with the construction-loan process and our loan officer came by frequently to check on our progress and let us know we had their support.”
Even though they experienced several hurdles during the site-planning process and build out, working with the team at Synovus was never a worry.
When it comes to meeting all of her business and personal banking needs, Dory will tell you her Synovus family makes her feel right at home.