Important information in the wake of Hurricane Isaias

Our thoughts are with you – our friends, family, and neighbors – following Hurricane Isaias. We understand everyone is impacted differently by events like this, and we’re committed to being here for you after the storm. Here’s what you can expect from us:

• Early CD withdrawal penalty fees may be waived upon request for impacted customers if funds are needed prior to maturity.
• Non-Synovus ATM transaction fees may be refunded upon request for impacted customers in affected areas during this time.
• Consumer and Small Business credit card payment relief is available to impacted customers who qualify. Call us at 888-SYNOVUS (796-6887) and say “personal credit card” or “business credit card” to discuss your options.
• Loan payment relief is available to impacted customers who qualify. Please contact your Financial Advisor directly or call 888-SYNOVUS (796-6887).
• If you have questions about your mortgage payments or need payment relief assistance, please contact Mortgage Client Care at 800-803-0803.

We know there is a lot to deal with after a storm like this, and recovery won’t happen overnight. As your needs or concerns change, please call us or stop by to talk about your specific situation.

Branches and ATMs
All of our locations are open business as usual.

Major storms often mean more scams
Fraudsters never take a break, even when natural disasters strike. Make sure you’re prepared to protect yourself. Learn more on everything from charity scams to spoofing through our Fraud Prevention and Security Hub.