Important Notice: Government Shutdown―Your Banking Services Remain Uninterrupted

We’re Committed to Being with You Every Step of the Way

During the government shutdown, all our online and mobile banking platforms, ATMs, and branch locations remain fully operational, and there is no disruption to your essential banking services.

For the latest updates, please make sure your contact information is up to date so you never miss important notifications. We’ll also keep you updated with important information on this page as it becomes available.

If you are a federal employee or a contractor impacted by the government shutdown, we're dedicated to helping you navigate these challenges. Here are some of the ways we’re helping:

• If you are assessed a monthly deposit account service fee during this time, we can refund the fee. Visit your local branch or call us at 888-SYNOVUS (796-6887) for assistance.
• If you have a CD and need to access funds prior to maturity, we can waive the early withdrawal penalty fees. Visit your local branch for assistance.
• If your account is eligible & enrolled in Overdraft Privilege, it can cover checks, automatic bill payments, ACH and other reoccurring transactions using your checking account or debit card number if funds are not available in your account up to your overdraft limit. For more information and instructions to enroll visit Options for Personal Overdraft Coverage.
• Consumer and Small Business credit card payment relief is available to impacted customers who qualify. Call us at 888-SYNOVUS (796-6887) and say “personal credit card” or “business credit card” to discuss your options.
• Loan payment relief is available to impacted customers who qualify. Please contact your banker directly or call 888-SYNOVUS (796-6887).
• If you have questions about your mortgage payments or need payment relief assistance, please contact Mortgage Customer Service at 800-803-0803.