Stay Safe and Secure: Protect Yourself against 'Vishing'

Please be aware! Some customers have reported receiving fraudulent phone calls, also known as vishing in which a criminal reports suspicious activity on their check cards. Customers are then asked to provide their CVV number and other personal information to block the card from being used.

This is a fraudulent attempt to steal your check or credit card information. Please do not enter your card information or provide any personal information. If you believe you’ve been a victim, please call us as soon as possible.

This type of fraud is known as vishing. Instead of using emails to scam their victims, vishers steal information from consumers over the phone - whether through personal calls or the use of automated dialers. Vishers are skilled in manipulating their victims and making you believe they are who they say they are. 

We will never call or send a text message asking you for personal information such as a check card number, card expiration date, or bank account information.

• Always be cautious if you did not initiate the call to the bank. 
• Even if a phone call of this sort appears on your Caller ID as a business you trust, hang up and call your bank directly. 
• Use extreme caution when sharing personal information over the phone.

For more information on protecting yourself against identity theft and fraud, visit the Fraud Prevention and Security Hub. Also, be aware of other types of fraud and scams.