Customer Security Incident Reporting

How to report a potential information security concern

We place the highest importance on protecting your information, preventing fraud, and preventing data loss. If you believe you have discovered a potential security concern regarding any Synovus products, please complete the form below and see our FAQs here for more information. A member of our Information Security Team will review and contact you.

* indicates required field

Are you a current customer?*
Was personally identifiable information exposed?*
Examples include login credentials, account number, Social Security number, date of birth, or demographic information.
If yes, how was the information exposed?*
Has your information been compromised?*
If yes, what information was compromised?*

Safety and security

Learn how to spot security incident red flags.

Learn more

More about security incident reporting

Read our FAQs here to learn more.

Financial safety & security

Learn more about these common scam techniques.