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10 Must-Have Marketing Materials For A New Business
Marketing is critical for getting a new business off the ground — and for sustaining and expanding an existing one. While word of mouth is one of the best forms of marketing, it's not one you can control. Instead, business owners should invest in marketing materials that can help them spread the word about their services.
Print and digital marketing materials are an effective way to promote your business in person and online. The goal is to build awareness of your brand with potential customers — and reengage existing customers by putting you top of mind. Here are 10 must-haves and how you can use them.
1. Website
Every small business needs a website. Seventy-two percent of customers start their purchase research with a Google search.1 If you're not online, they don't know you exist. The complexity, however, will depend on your type of business. A retailer, for example, will need eCommerce capabilities, while a service provider can get by with a simpler site that shares offerings, background, and contact information.
2. Social media
Seventy-two percent of the population uses social media.2 In addition to your website, create a presence on the sites your target audience visits. For example, a clothing retailer can post product photos on Instagram, while a consultant can share tips on LinkedIn.
3. Business cards
You can hand out print business cards while networking and also leave a small stack with businesses that might refer customers to you. Include your company name, logo, and contact information. Depending on your business, you can also use the card as an appointment reminder or coupon to encourage the receiver to hold onto it.
4. Brochures
Brochures are like a print version of your website. Handed out onsite or at events, they communicate detailed information about your products or services to customers in a tangible format. Brochures can be an effective way to stay in front of customers who aren't ready to buy on the spot and need more time to consider the purchase, especially if it's an expensive item. Make sure your brochures include contact information and instructions on placing an order.
5. Catalogs
While brochures go in depth with a product or service, catalogs showcase a broader range of items. Using high quality photos and copy that's targeted toward your ideal customer, this marketing tool is helpful for retailers who want to engage customers. Eighty-four percent of people purchase an item after seeing it in a catalog.3 Create a sign-up box on your website and invite customers to join your mailing list.
Seventy-two percent of customers start their purchase research with a Google search. If you're not online, they don't know you exist.
6. Newsletters
Keep in touch with customers by creating a e-newsletter. Put a sign-up box on your website, then send regular emails that share new products, helpful tips, and valuable information. Landing in an inbox is a good way to remind customers of your business. In fact, 60 percent say they've made a purchase due to an email they received.4
7. Digital downloads
Encourage people to sign up for your mailing list by offering a free digital download. Make sure it's something of value. If you own a fitness studio, for example, share your favorite smoothie recipes. Or an accountant could offer a tax preparation checklist.
8. Postcards
Direct mail postcards are a great way to promote an event or special offer. In fact, 80 percent of Millennials say they pay attention to direct mail.5 Send them to your mailing list or put a stack at your physical location. You can also tuck postcards into bags during checkout or with online orders to promote an upcoming sale or new product release.
9. Signage
From posters to point-of-sale displays, banners, and outdoor ads, signs are a decorative part of your business as well as an important marketing material. Use them to convey the benefits of your business or your product. Less is more with wording; customers need to quickly read and comprehend your message.
10. Testimonials
Another powerful marketing tool is testimonials from other customers. If you sell products, consider enabling product reviews. Or gather feedback from your existing clientele and post it on a page on your website. Customer testimonials generate 62 percent more revenue per site visitor.6
Putting them in play
Each of your marketing tools needs two things: consistency and a call to action. Use your logo, font, and company colors on everything to boost your brand. Then clearly define the next step someone should take, such as visit your website, sign up for your subscriber list, or make a purchase. Marketing materials are like an army of salespeople that never sleep. Make sure you're enlisting several of them to work for you.
Important disclosure information
This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.
- Salesforce Pardo, "Understand the Buyer's Journey," accessed April 28, 2021. Back
- Pew Research Center, "Social Media Fact Sheet," published April 7, 2021, accessed April 28, 2021. Back
- USPS Delivers, "10 Reasons Why Catalogs Are a Marketing Powerhouse," accessed April 28, 2021. Back
- Jake Link, "10 Email Marketing Statistics You Need to Know," Constant Contact, updated January 26, 2021, accessed April 28, 2021. Back
- Pebble Post and Alter Agents, "Activating Decisions at Home with Respect and Relevance," accessed April 30, 2021. Back
- Emily Cullinan, "How to Use Customer Testimonials to Generate 62% More Revenue From Every Customer, Every Visit," Big Commerce, accessed April 28, 2021. Back
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