Videos to get you started
Click below for step-by-step videos to learn about frequently used digital commercial banking features.
User guides for online services
Synovus Gateway Comprehensive User Guide
Synovus Gateway System Requirements Guide
Synovus Gateway ACH User Guide
Synovus Gateway Positive Pay User Guide
Synovus Gateway Wire Transfer User Guide
Synovus Gateway QuickBooks User Guide
Synovus Gateway Bill Pay Get Started Guide
Synovus Gateway Escrow Sub Account User Guide Guide
Synovus Gateway Tax Payment User Guide
Synovus Gateway Key Security Features Benefits
Synovus Accelerate AR
Synovus Accelerate AR Lockbox User Guide
Synovus Gateway Remote Deposit
Administrator Guide: Synovus Gateway Remote Deposit
Synovus Gateway Remote Deposit Quick Reference Guide
Additional documentation
NACHA Return Reason Codes
NACHA Change Codes (NOCs)
NACHA File Format Guide
Gateway Treasury Tips and Best Practices
International Wire Transfer Tip Sheet
Have questions?
Contact Synovus Customer Care at 1-888-SYNOVUS (796-6887).