Synovus Gateway Resources
Whether in the office or on the go, you always have convenient and secure control over your finances with Synovus Gateway digital business banking. A full suite of innovative, easy-to-use cash management tools provides the real-time transaction capabilities and powerful business insights you need to manage cash flow.
Resources to help you get started
Click below for step-by-step demos to learn about frequently used online and mobile features, including Account Information, Deposits, Manage Users & Permissions, Payments, and Account Protection Services.
User guides for online services
Synovus Gateway Comprehensive User Guide
Synovus Gateway System Requirements Guide
Administrator Guide: Synovus Gateway Remote Deposit
Synovus Gateway QuickBooks User Guide
Synovus Gateway Symantec VIP Token User Guide
Synovus Gateway BeB Contact Information Quick Reference
Synovus Gateway Bill Pay Get Started Guide
Additional documentation
Synovus Gateway Service Agreement
NACHA Return Reason Codes
NACHA Change Codes (NOCs)
NACHA File Format Guide
Synovus Gateway Remote Deposit
Administrator Guide: Synovus Gateway Remote Deposit
Synovus Gateway Remote Deposit Quick Reference Guide
Remote Express Deposit
You may receive a browser notification or 64 bit error message. If so, please see Remote Express Deposit WebScan Troubleshooting and Installation Guide for instructions to get up and running with Remote Express Deposit within Gateway.
Need to update your driver to support RED Web use with Windows 11? See the WebScan Driver Installation Guide to complete the required driver update to get started.
Need to update your driver to support Commercial Capture Xpress (CCX) use with Windows 11? See the CCX WebScan Driver Installation Guide to complete the required driver update to get started.
Have questions?
Contact Synovus Customer Care at 1-888-SYNOVUS (796-6887) and say "Gateway."