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Emerging technologies and fraud tactics are being used to steal identities and take over finances—some are new, while others are more sophisticated approaches to common practices. But you can prevent these scams from happening to you.




Use our resources to protect yourself from cybersecurity breaches, credit card fraud and much more.

Why You Need to Enroll in Identity/Fraud Protection Services

You might not know you're a victim of identity theft until the damage is done. Find out how credit and identity protection services can help.

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What Are Common Types of Credit Card Fraud?

Learn more about the most common types of credit card fraud and what steps you can take to protect yourself from becoming a fraud victim.

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How Scammers Can Use SIM Swapping to Steal Your Phone While It's Still In Your Hand

Could a complete stranger convince your phone carrier to give them access to your phone? And get away with it?

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What Is a Man-in-the-Middle Attack?

Man-in-the-middle (MITM) attacks may be a new term, but odds are, you've heard of the cybercrimes related to it, like phishing or spoofing.

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Could You Fall in Love with a Fraudster? How to Spot Romance Scams

There's no good kind of cybercrime, but romance scams can be among the most brutal.

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ACH Fraud Isn't New, But It Remains a Threat. Here's How to Protect Yourself.

It seems like there's a new type of financial fraud to worry about every time you turn around. Yet that doesn't mean longer-standing cybercrimes are in the rearview window.

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AI Voice Fraud on the Rise

Scammers are using AI voice cloning to trick people into believing loved ones are in trouble and need money. Here's how to protect yourself.

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The Risk of IoT Devices in Your Home

Smart home devices, or IoT devices, bring convenience and benefits to households. But are they safe? With these tips, they can be.

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What Is Check Washing?

Check washing is an old type of check fraud that's making a comeback. Here's how criminals pull it off — and how to protect yourself.

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Fraud Alert: Zelle Payments

Zelle and other peer-to-peer payment apps are convenient to pay or receive funds. But peer-to-peer scams could empty your bank account.

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Identity Theft and Scams

Fraud Alert: Skimming

Most ATM users are aware of how to maintain physical security. But criminals are no longer just interested in stealing limited cash here and there.

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Cybercrime For Sale: Scam Kits and How to Protect Yourself

Here's what consumers should understand about this troubling trend and how to stay on guard.

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How to Avoid Social Media Scams

Anyone who spends time online is vulnerable to social media scams. Learn more about the most common types of scams — and how to avoid them.

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Fraud Alert: Travel Scams

Thieves never take a vacation, even when you do. Read these tips to avoid travel scams and protect yourself from fraud while traveling.

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Common Holiday Scams

Thieves go into overdrive around the holidays. Learn more about six common holiday scams and how to avoid them.

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Infographic: How to Spot Red Flags For Banking Scams

The best way to protect yourself from scammers is to learn to identify common red flags that a scammer is targeting you — and then take action.

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Scam Alert: Phishing

Phishing attacks are on the rise, but you can keep your inbox — and your personal information — safe with a few key tips.

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What is a Social Engineering Scam?

Social engineering scams are designed to defraud victims with fake emails and texts. Learn about these scams and ways to protect yourself.

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Scam Alert: Smishing

Smishing scams send you text messages from fake sources in an attempt to trick you into revealing personal or financial information.

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Scam Alert: Vishing

Vishing is a type of fraud that blends telephone and email scams. Here's how to identify red flags of vishing and how to report it.

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Fraud Alert: Charity Scams

Don't let scammers take advantage of your generosity. Here are ways to check that your donations end up in the right hands.

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Scam Alert: Malware and Ransomware

Ransomware attacks are on the rise, just as working from home becomes more common. Here's how to protect your data from malware.

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Scam Alert: Bogus Banking Emails

Hold on before you panic. That urgent email from your bank might be fake. Here's how to spot the scam, and then what to do next.

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Scam Alert: Card Skimming

Learn how to protect your card data from cyber thieves when you shop, use the ATM, or fuel up your vehicle.

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Elder Fraud and Scams

Protecting Older Loved Ones from Financial Fraud

By taking a handful of preventive measures, some of them low-tech, you can help protect the elders you love from becoming a threat actor’s next target.

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What Is Elder Financial Abuse?

Synovus has partnered with Carefull, a Financial Safety service, to provide the latest news on keeping your money safe. In recognition of World Elder Abuse Awareness Day on June 15, Carefull and Synovus contribute tips on how to protect your loved ones.

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Protecting Your Digital Footprint After Death

Make a plan to help your loved ones secure your digital accounts and prevent post-mortem identity theft after you die.

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7 Ways to Protect Your Aging Parents From Financial Abuse

Your aging parents could be at risk for elder financial abuse. Here's how to spot signs of fraud and protect your parents' assets.

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Fraud Protection

Synovus Security Center: Spoofing

There’s been an uptick in spoofing-related fraud. Here’s what you need to know.

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What to Do if You Are a Victim of Fraud

The FBI reports that online fraud is rapidly growing in the U.S. Find out how to protect yourself and what to do if you are a fraud victim.

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5 Tips For Safe Online Shopping

Online shopping is more popular than ever and cyberthieves and hackers have taken note. Here's how to stay one step ahead of the scams.

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5 Tips For Spotting a Phishing Email

Phishing attacks continue to rise, but you can keep your inbox — and your personal information — safe with a few key tips.

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How to Identify and Prevent Fraud via Phone, Email and Online

Scammers use many tricks to get you to divulge your personal information by phone, email, or online. Here are some red flags to look for.

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5 Ways to Protect Yourself From Identity Theft

Identity thieves can damage your credit, steal your money, and disrupt your life. Here are ways to protect yourself against ID theft.

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Are Password Managers a Good Idea?

If you have trouble keeping track of multiple passwords, consider using a password manager. But is it safe for your financial accounts? Consider these points first.

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6 Ways to Keep Your Mobile Phone Secure

Your smartphone is a lifeline, but losing its data or having it stolen could be a disaster. Here's how to make it more secure.

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Infographic: 7 Tips to Stay Safe While Shopping Online

Learn how to protect yourself from hackers and cyberthieves when shopping online. It is possible to safely shop online.

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How to Protect Your Account With Secure Passwords

Hackers steal nearly 250,000 online login credentials each week. Here's how to protect your email and financial data with a strong password.

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How to Teach Your Children About Being Safe Online

Parents can keep their children safe online with these best practices. Take a look at these tips to teach your kids how to be safe online.

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Identity Theft Prevention

7 Ways to Protect Yourself From Identity Theft

Identity theft is far too common. Here's how to protect yourself — and what to do if you're a victim of this fraud.

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Why You Need to Enroll in Identity/Fraud Protection Services

You might not know you're a victim of identity theft until the damage is done. Find out how credit and identity protection services can help.

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Steps to Protect Yourself from Identity Theft

Identity theft is a type of fraud in which a thief uses your personal information to conduct transactions in your name.

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How to Protect Your Child From Identity Theft

Child identity theft is a surprisingly common occurrence. Learn about red flags and how to protect your child.

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What to Do If You’ve Been Affected by Fraud


  • Call us at 1-888-SYNOVUS (888-796-6887) if you believe your Synovus card or account has been impacted.
  • Complete the Customer Security Incident Reporting form if you believe you've discovered a potential security concern regarding any Synovus products.
  • Have Equifax, Experian and TransUnion place a "fraud alert" on your file. Also, ask them to include a statement asking creditors to obtain your permission before opening any new accounts in your name.
  • Contact other financial institutions or creditors for any accounts or cards that might've been impacted. Make sure to follow up in writing.
  • Contact your broker, account manager, the Securities Exchange Commission, NASD and/or Securities Regulator if you think your securities investments or brokerage account have been tampered with.
  • Contact agencies, such as the Social Security Administration, Federal Trade Commission and others, as appropriate.
  • File a report with the police. Keep a copy in case creditors request it.
  • Know your rights if your identity has been stolen. Click here to view those rights and learn how to report identity theft.

How We Secure Your Information

  • Firewalls, anti-virus software, application security and monitoring for intrusions and fraudulent activity.
  • Use 256-bit TLS (Transport Layer Security) encryption to keep your information safe when you access your account and perform transactions.
  • "Strong authentication” for our digital banking products that requires additional authentication to verify your identity after entering your username and password at sign-in.
  • Rigorous security standards that meet or exceed federal government security requirements.
  • A strong Customer Due Diligence program to protect our customers, our company and the public at large. Learn more.

 

Complimentary Credit and Identity Protection Services

As a Synovus Plus, Synovus Inspire, or Synovus Private Wealth customer, you can enroll in complimentary Credit and Identity Protection services. With this service, Synovus will:

  • Monitor your credit reports and notify you any time any changes are made.
  • Scan the web to make sure your personal information hasn't been compromised via websites, blogs or peer-to-peer networks.
  • Deliver full-service identity restoration if you become a victim of identity theft.