Notice of updates to Terms and Conditions and other important disclosures

We’re making updates to the Terms and Conditions of your Personal, Business Banking & Commercial deposit account(s) and other important disclosures, effective July 17, 2023.

Periodically, we review the fees we charge and the Terms and Conditions and other important disclosures governing your account. Effective July 17, 2023, we will make necessary changes to your deposit account(s) with us, as applicable, including your personal, business, commercial, savings, money market, and certificates of deposit accounts. Please read this important information below carefully so you understand upcoming updates applicable to your deposit account(s) and related services. We encourage you to download a full copy of the updated agreement and important disclosures for your files. You can also request a complete copy of the revised agreements and important disclosures at your nearest Synovus branch after July 17, 2023. By keeping your account(s) open or accepting or using any account services after July 17, 2023, you agree to these changes.

Beginning July 17, 2023, our new Plus Checking account will be available and new Free Checking accounts will no longer be offered. In accordance with disclosures received at account opening, if you opened a Free Checking account May 15, 2023 or after, your Free Checking account will be changed to a Plus Checking account on July 17, 2023. See below for additional details or visit synovus.com/PlusUpgrade. Your account number will remain the same, and there is no action required on your part. You will not need a new debit card or checks.

We understand you have choices, and it is our honor you have chosen Synovus to serve you. If you have any questions, please call us at 888-SYNOVUS (1-888-796-6887) or contact your relationship manager.


UPDATES TO ACCOUNT TERMS AND OTHER IMPORTANT DISCLOSURES

Terms and Conditions of Your Account:

The new and amended portions of the Terms and Conditions and other important disclosures contained in the “Understanding Your Deposit Account” document, are included below for your reference. Download a full copy of the updated agreement and important disclosures for your files or you can request a complete hard copy of the revised agreements and important disclosures at your nearest Synovus branch after July 17, 2023.

The following provision is added immediately after the section titled MINOR ACCOUNTS:

“A person who is a minor (as determined by the state reflected in the footer at the bottom of your signature card) may own and maintain an account with us, provided the minor is at least thirteen (13) years of age. Any such account must be held as a Joint Account or Multiple-Party Account between the minor and her or his parent or legal guardian. Minor Accounts may not be eligible for all account services. Each of you agrees to be jointly and severally (individually) liable for all account activity and any violation by any one of you of the terms of this agreement. When the minor reaches the age of majority, you may request a change in the account ownership to an Individual Account or Single-Party Account.”

Electronic Fund Transfers: Your Rights and Responsibilities:

This disclosure is amended by deleting the first sentence and bullet point of the section titled Limitations on frequency of transfers, and other references to this section in the disclosure, leaving only the remainder of the section beginning with “FEES”.

Limitations on frequency of transfers. In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:

  • Transfers from a money market or savings account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer or by check, debit card, or similar order to third parties are limited to six per month or monthly statement cycle.”

UPDATES TO PERSONAL BANKING PRODUCTS

The Balance to Avoid the Monthly Service Fee and the Withdrawal and Transfer Transactions sections and associated footnotes of the Personal Banking Products are amended by replacing the Current with the New as follows:

Balance to Avoid the Monthly Service Fee
  Current New
Free Checking accounts opened May 15, 2023
or after will be changed to Plus Checking on
July 17, 2023:

Monthly Service Fee

Balance to Avoid the Monthly Service Fee
Free Checking (opened May 15, 2023 or after)


None

Not Applicable
Plus Checking


$10

$10,000 minimum Relationship Balance
OR $5,000 minimum Monthly Deposit OR
$500,000 minimum Business Relationship Balance.

Also waived for members of the military
community. Primary account holder must
present a valid military ID at account opening.

See Synovus Plus Program Terms for more
information on your relationship evaluation.

Inspire Checking:
Balance to Avoid the Monthly Service Fee

$100,000 minimum Relationship
Balance at time of statement cycle

$100,000 minimum Relationship
Balance OR $1,000,000 minimum
Business Relationship Balance at
time of statement cycle

See Synovus Inspire Program Terms
updates below for more information
on Business Relationship Balances.
Health Savings Account:
Monthly Service Fee

$3 (beginning at account opening)

$3 (after six (6) months of account opening)
Relationship Money Market:
Monthly Service Fee
Balance to Avoid the Monthly Service Fee

Withdrawal and Transfer Transactions

$10
$2,500 minimum Relationship
Balance at time of statement cycle
6 free per month, then $15 per occurrence

$10
$2,500 minimum Relationship
Balance at time of statement cycle
6 free per month, then $5 per occurrence
Signature MMA, Advantage MMA,
Premium MMA:


Withdrawal and Transfer Transactions



6 free per month, then $15 per occurrence



6 free per month, then $5 per occurrence
Personal Savings:
Monthly Service Fee
Balance to Avoid the Monthly Service Fee

Withdrawal and Transfer Transactions

$5
$200 minimum Relationship
Balance at time of statement cycle
6 free per month, then $3 per occurrence

$5
$200 minimum Relationship
Balance at time of statement cycle
6 free per month, then $5 per occurrence
Signature Personal Savings:

Withdrawal and Transfer Transactions


6 free per month, then $3 per occurrence


6 free per month, then $5 per occurrence
Withdrawal and Transfer Transactions
  Current New
Minor Savings:
Withdrawal and Transfer Transactions

6 free per month, then $3 per occurrence

6 free per month, then $5 per occurrence
Holiday Savings:
Withdrawal and Transfer Transactions

1 free annually, then $5 per occurrence

1 free annually, then $5 per occurrence
(capped at $10 per month)
Personal Choice IRA:
Withdrawal and Transfer Transactions

6 free per month, then $15 per occurrence

6 free per month, then $5 per occurrence
Certificate of Deposit/IRA:
Monthly Interest

Credited monthly

Credited monthly, quarterly, or
annually depending upon deposit type

UPDATES TO SCHEDULE OF FEES AND CHARGES – PERSONAL ACCOUNTS

The Schedule of Fees and Charges table and associated footnotes are amended by replacing the Current with the New as follows:

  Current New
Account Closing Fee:
DDA/NOW and Savings/MMA
Health Savings Accounts$

$25
$25

$0
$0
Collection Items:
Foreign Drafts, per item
Bond Coupon Envelope, per item
Sight Drafts, per item

$40
$20
$20

No longer offered
No longer offered
No longer offered
Dormant Account Fee, per month $5/$10 depending on state $0
Overdrafts, per occurrence

Occurs when the Available Balance
of your account is not enough to cover the
transaction and the transaction is paid.


Overdrawn account threshold



Limit on maximum number of Overdraft fees that may be charged in a single day
$29 Military Accounts
$36 All Other Accounts




-$5.00



6
$29 Military Accounts
$36 All Other Accounts




-$5.00 for any account
-$50.00 for accounts enrolled in Overdraft Privilege
(Standard or Extended Coverage)

3
Non-sufficient Funds, per occurrence

Occurs when the Available Balance of
your account is not enough to cover
the transaction and the transaction
is returned.
$29 Military Accounts
$36 All Other Accounts
$0
$0
Overdraft Collection Fee: $25 Military Accounts
$35 All Other Accounts
$0
$0
Overdraft Protection Transfer, per transfer $10 Free
Returned Deposited item:
Regular, per item
Redeposit, per item

$9
$9

$0
$0
Statements for Accounts:
Electronic, per account
Paper, per account

Free
$0 / $3 for Employee Checking

Free
$2, waived for Preferred Account, Gold
Checking, and Free Checking;
also waived as a relationship
program benefit on Inspire Checking & Private
Wealth Checking

The statement fee will be free if
enrolled in electronic statements.
To learn more about how to go
paperless & the benefits,
visit Synovus.com/gopaperless

SYNOVUS PLUS PROGRAM TERMS

If you’ve opened a Free Checking account May 15, 2023 or after, download a full of the new Synovus Plus Program Terms document effective July 17, 2023 for your files or you can request a complete hard copy of the document at your nearest Synovus branch after July 17, 2023.

If you’ve opened a Free Checking account before May 15, 2023, you are still eligible for the legacy Synovus Plus Program.


UPDATES TO SYNOVUS INSPIRE PROGRAM TERMS

The new and amended portions of the Synovus Inspire Program Terms document are included below for your reference. Download a full copy of the updated agreement for your files or you can request a complete hard copy of the revised agreement at your nearest Synovus branch after July 17, 2023.

The Synovus Inspire Program Terms are amended by adding the following criteria to the section titled Monthly Fee:

“2. $1,000,000 minimum ending balance in combination of your business checking, savings, money market, or CD accounts as of the last business day each month (your “Business Relationship Balance”) during your statement cycle.”

The Synovus Inspire Program Terms are amended to delete the first sentence of the section titled Relationship Analysis and replace it with the following:

“We will evaluate your checking, savings, money market, IRA, CD, and investment accounts on file with Synovus which you are the primary or secondary owner or the beneficial owner in the case of business accounts (collectively the “Accounts”) as of the last business day of each month (the “Evaluation Date”).”

The Synovus Inspire Program Terms are amended to delete the sentence of the first footnote and replace with the following:

“1. Synovus Trust Company, N.A. (STC) customers in a Synovus relationship program or customers with a minimum $1,000,000 Business Relationship Balance in Synovus relationship program will receive program benefits equivalent to customers with at least a $500,000 Relationship Balance.”

The table of the Synovus Inspire Program Terms titled Fee Refunds, Discounts, and Other Benefits is amended by replacing the Current Relationship Program Benefit(s) with the New Relationship Program Benefit(s) as follows:

  Current Relationship Program Benefit(s) New Relationship Program Benefit(s)
Inspire Checking
(your Anchor Account)
N/A Waived paper statement fees
Relationship Money Market: Preferred pricing based on your
Relationship Balance:
-$25,000 - $99,999
-$100,000 - $499,999
-$500,000+
Preferred pricing based on your
Relationship Balance:
-$25,000 - $99,999
-$100,000 - $499,999
-$500,000 - $999,999
-$1,000,000 - $2,499,999
-$2,500,000+
Personal CDs & IRAs Preferred pricing based on your
Relationship Balance:
-$25,000 - $99,999
-$100,000 - $499,999
-$500,000+
Preferred rates and offers based on your
Relationship Balance as available
Home Equity Line of Credit (HELOC) 0.50% annual percentage rate (APR)
reduction for relationship balances below
$500,000 OR 1.00% annual percentage
rate (APR) reduction for customers with at
least $500,000 Relationship Balance
0.50% annual percentage rate (APR)
reduction for customers with at least a
$100,000 Relationship Balance OR 1.00%
annual percentage rate (APR) reduction
for customers with at least $500,000
Relationship Balance
Securities-Backed Line of Credit 0.25% annual percentage rate (APR)
reduction OR 1.00% annual percentage
rate (APR) reduction for customers with at
least $500,000 Relationship Balance
0.25% annual percentage rate (APR)
reduction for customers with at least a
$100,000 Relationship Balance OR 1.00%
annual percentage rate (APR) reduction
for customers with at least $500,00
Relationship Balance

UPDATES TO SYNOVUS PRIVATE WEALTH PROGRAM TERMS

The new and amended portions of the Synovus Private Wealth Program Terms document are included below for your reference. You can request a complete hard copy of the revised agreement at your nearest Synovus branch after July 17, 2023.

The Synovus Private Wealth Program Terms is amended by deleting the first sentence of the section titled Qualification and Relationship Analysis and replacing it with the following:

“We will evaluate your checking, savings, money market, IRA, CD and investment accounts on file with Synovus which you are the primary or secondary owner or any beneficial owner in the case of business accounts (collectively the “Accounts”) as of the last business day of each month (the “Evaluation Date”) (collectively your ”Relationship Balance” for personal accounts and your “Business Relationship Balance” for business accounts).”

The second sentence of the first footnote of the Synovus Private Wealth Program Terms is deleted and replaced with the following:

“1. Synovus Trust Company, N.A. (STC) customers in a Synovus relationship program or customers with a minimum $1,000,000 Business Relationship Balance in Synovus relationship program will receive program benefits equivalent to customers with at least a $500,000 Relationship Balance.”

The table of the Synovus Private Wealth Program Terms titled Fee Refunds, Discounts, and Other Benefits is amended by replacing the Current Relationship Program Benefit(s) with the New Relationship Program Benefit(s) as follows:

  Current Relationship Program Benefit(s) New Relationship Program Benefit(s)
Private Wealth Checking
N/A Waived paper statement fees
Relationship Money Market: Preferred pricing based on your Relationship Balance:
-$25,000 - $99,999
-$100,000 - $499,999
-$500,000+
Preferred pricing based on your Relationship Balance:
-$25,000 - $99,999
-$100,000 - $499,999
-$500,000 - $999,999
-$1,000,000 - $2,499,999
-$2,500,000+
Personal CDs & IRAs Preferred pricing based on your Relationship Balance:
-$25,000 - $99,999
-$100,000 - $499,999
-$500,000+
Preferred rates and offers based on your Relationship Balance as available

UPDATES TO BUSINESS BANKING PRODUCTS

The Account section and associated footnotes of the Business Banking Products is amended by replacing the Current with the New as follows:

Account
  Current New
Certificate of Deposit:
Monthly Interest

Credited monthly

Credited monthly, quarterly, or
annually depending upon deposit type

UPDATES TO BUSINESS BANKING FEES

The Withdrawal and Transfer Transactions section of the Business Banking Products is amended by replacing the Current with the New as follows:

Withdrawal and Transfer Transactions
  Current New
Business Savings:
Withdrawal and Transfer Transactions

6 free per month, then $3 per occurrence

6 free per month, then $5 per occurrence