We’re making updates to some banking fees and terms and conditions

Thank you for choosing Synovus to meet your banking needs. We appreciate your business. Periodically, we review the fees we charge and the Terms and Conditions and other important disclosures governing your account. Effective February 1, 2022, we will make necessary changes to all Synovus checking, savings, money market, negotiable order of withdrawal (NOW) accounts, certificates of deposit (CD), and any demand deposit accounts. Please read this important information below carefully so you understand upcoming updates applicable to your deposit account(s) and related services. We encourage you to download a full copy of the updated agreement and important disclosures for your files. By keeping your account(s) open or accepting or using any account services after February 1, 2022, you agree to these changes.

We understand you have choices, and it is our honor you have chosen Synovus to serve you. If you have any questions, please call us at 1-888-SYNOVUS (796-6887) or contact your relationship manager. We’re always here to help.

Updates to Banking Fees

Updates to your account terms and other important disclosures

The new and amended portions of the Terms and Conditions and other important disclosures contained in the “Understanding Your Deposit Account” document are included below. Download a full copy of the updated agreement and important disclosures for your files or you can request a complete hard copy of the revised agreement and important disclosures at your nearest Synovus branch after February 1, 2022.

TERMS AND CONDITIONS OF YOUR ACCOUNT

The section titled AVAILABLE BALANCE AND LEDGER BALANCE is amended to add the following provision at the end:

“In the event an overdraft occurs we may charge a NSF/overdraft fee with regard to each overdrawn transaction (including checks, ACH, ATM, and debit card transactions) as set forth in your Schedule of Fees and Charges. Multiple attempts may be made to submit a returned item for payment, and you agree that multiple fees may be charged to you as a result of a returned item and resubmission.”

The section titled DEPOSITS is amended to add the following provision at the end:

“If your initial deposit into your Account is funded from an external account by an ACH transaction, the initial deposit will be available on the fifth business day after the day of your initial deposit. All other deposits into your Account will be available according to the schedule of availability provided in the Your Ability to Withdraw Funds disclosure provided to you.”

The section titled ACCOUNT CONVERSION is amended to add the following provision at the end:

“If you request an account product change, the change will not occur immediately, and will only be effective after we have had a reasonable opportunity to act on your request. The terms of your current account product type, including any applicable fees and charges, will remain in effect until conversion of the account to the new product type is completed.”

ELECTRONIC FUND TRANSFERS: YOUR RIGHTS AND RESPONSIBILITIES

The most current information on fees assessed for international debit transactions can be found on the Personal and Business Schedules of Fees and Charges or your Visa Debit Cardholder Agreement (Personal and Business); therefore, this disclosure is amended by deleting the following provision:

“Visa® USA charges us a .8% International Service Assessment on all international transactions, regardless of whether there is a currency conversion. If there is a currency conversion, the International Service Assessment is 1% of the transaction. As a result, we charge you a 1.5% international transaction fee on all international transactions regardless of whether there is a currency conversion. An international transaction is a transaction where the country of the merchant is outside the USA.”

YOUR ABILITY TO WITHDRAW FUNDS

This disclosure is amended to remove reference to a 5:00 P.M. deposit cut-off time by deleting the third paragraph and replacing it with the following:

“For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit on a day we are not open, we will consider that the deposit was made on the next business day we are open.”