Documents and Information to Start Gathering

Documentation to support forgiveness-eligible expenses will be needed

Payroll and FTE Documents

Payroll Documents

  • Bank account statements or third-party payroll service provider reports
  • Tax forms (e.g, Federal Form 941, Quarterly State Business and Individual filings)
  • Documentation for the amount of any employer contributions to employee health insurance and retirement plans
  • Schedule A worksheet - We’ll ask you questions related to payroll calculations you’ll make using the “Schedule A Worksheet.” You won’t need to provide this document through our digital portal, but be sure to maintain a copy for your records in the event it is needed for review by Synovus or the SBA.

FTE Documents

  • Documentation showing the number of employees retained during the covered period and the hours they worked, and
  • Documentation showing the average number of FTE employees between either:
    • February 15, 2019 and June 30, 2019;
    • January 1, 2020 and February 29, 2020; or
    • If you're a seasonal business, either of the options above, or any consecutive twelve-week period between May 1, 2019 and September 15, 2019

Non-Payroll Documents

  • Documentation verifying existence of service prior to 2/15/20
  • Documentation showing business mortgage interest payments
  • Documentation showing business rent or lease payments
  • Documentation showing business utility payments

Documents to retain but may not need to submit

  • SBA Form 3508 (PPP Loan Forgiveness Application) Schedule A worksheet
  • Documentation for each employee, including salary, reductions in salary or hours, and breakout for employees making over $100K on annualized basis
  • Documentation for employee job offers and refusals
  • Documentation that the borrower was unable to operate between 2/15/20 and the end of the Covered Period
  • Documentation supporting any certifications relating to the FTE Reduction Safe Harbors, if applicable.


The full list of supporting documentation that may be required is available as part of the loan forgiveness application instructions on the SBA Website at the links below.