Information on your stimulus payment

On December 27, 2020, President Trump signed the latest COVID-19 relief package into law. The package provides for another round of stimulus payments. The information on this site is subject to change as the U.S. Treasury and IRS share additional details on how payments will be distributed.

Information on latest stimulus payments

On December 27, 2020, President Trump signed the latest COVID-19 relief package that provides for additional stimulus payments. Additional legislative activity is anticipated, which may or may not change the amount of or qualifications for relief payments. We understand how important it is to you to receive these funds quickly and have peace of mind about the process. We’ll continue to share updates as information is released.

As a result of an Internal Revenue Service error last week, 15-20 million individuals who were expected to receive their economic impact payments through direct deposit transactions will receive payments via paper check. The IRS has opened its Get My Payment portal to allow individuals to view the status of their payment.

Find my payment


Am I going to receive a payment?

Tax filers with adjusted gross income up to $75,000 for individuals, up to $112,500 for heads of households, and up to $150,000 for married couples filing joint returns will receive a payment.

Eligible taxpayers who filed tax returns for either 2019 or 2018 will automatically receive an economic impact payment of up to $600 for individuals or $1,200 for married couples and up to $600 for each qualifying child.

For filers with income above those amounts, the payment amount is reduced by $5 for each $100 above the $75,000/$150,000 thresholds.

Social Security recipients and railroad retirees who are otherwise not required to file a tax return are also eligible and will not be required to file a return. 

Single filers with income exceeding $87,000 and $174,000 for joint filers with no children are not eligible.


I am not typically required to file a tax return. Can I still receive payment?

For the first round of stimulus payments, non-filers could register online through the IRS to receive payment. At this time, the IRS has not reopened this process.


When will I receive my payment?

The U.S. Treasury has communicated it will issue checks as soon as possible. The exact date you receive your payment may vary and is due to a number of factors, including but not limited to: method of delivery (paper check versus direct deposit) or whether or not the account information the IRS has on file for you is current.

Assuming your account information is current, the exact date you receive your direct deposit payment may vary by 1-2 days based on how different banks process incoming deposits. We will work to make your funds available as soon as possible.


The IRS does not have my direct deposit information. What can I do? Is it too late?

The IRS has an Economic Impact Payment Information Center on their website. The answers to this and other frequently asked questions are available at IRS.gov. Please note: The IRS is currently updating its website with information related to the newest legislation.


My account number changed when Synovus acquired my bank. Does this mean my direct deposit will be affected?

If you are a prior customer of Florida Community Bank, your direct deposit will post to your new Synovus account.


What happens to my direct deposit if my Synovus account is currently overdrawn?

If your account is overdrawn at the time the payment posts to your account, Synovus will refund up to three days of overdraft fees. Then your overdrawn balance will automatically be deducted, as with any direct deposit.


What happens to my direct deposit if my account is inactive or dormant at Synovus (i.e., there have been no transactions or customer-initiated deposits in 13 or more months)?

Your direct deposit will still post to your account; however, you may not receive a notification, and you won’t be able to access your funds until the account is reactivated.  If you are aware your account is inactive or dormant, we encourage you to call us at 1-888-SYNOVUS (796-6887) or visit your local branch to reactivate your account.


What happens to my direct deposit if my account has been charged off at Synovus (i.e., I have unpaid fees with the bank that have been sent to Collections)?

Your direct deposit will be returned to the U.S. Treasury. Note, the IRS is expected to allow you to track your payment online just as it did for the first round of payments. The IRS is currently updating its website based on the new legislation.


What happens to my direct deposit if my Synovus account is closed?

Generally, if your Synovus account has been closed and you do not have another deposit account open with Synovus, your direct deposit will be returned to the U.S. Treasury, and you may not receive a notification. Note, the IRS is expected to allow you to track your payment online just as it did for the first round of payments. The IRS is currently updating its website based on the new legislation.

If your Synovus account is closed and you still have another open deposit account with us, we may reroute your direct deposit into the open deposit account after verifying your information.


Where can I find more information?

You can visit the U.S. Treasury’s website to learn more. To learn more about what Synovus is doing to help you manage your finances amidst COVID-19, visit our page here.