A better digital business banking experience is here.

Welcome! Below are resources to help familiarize you with Synovus Gateway℠ Synovus Gateway service mark enhanced digital business banking.

First time log in instructions:

  1. Navigate to the synovus.com Home page.
  2. From the “Manage Your Account” drop-down menu, select Synovus Gateway;
  3. Click or tap First time login? and enter your Synovus Gateway Login ID provided via email and click or tap Submit;
  4. On the Select Secure Access Code Target page, click or tap your desired contact method — either text, email, or voice call — to generate a secure access code;
  5. When the code arrives, enter the code on the Secure Access Code page and click or tap Submit;
  6. Enter a password, then re-enter it in the Confirm Password field and click or tap Submit.
Note: If you have difficulty at first log in with requesting or receiving the Secure Access Code, please contact Customer Care at 1-888-SYNOVUS (796-6887) and say “Gateway.” See the Transition Guide for additional first-time log in information, including Secure Access Code details and password requirements.


Get started

Once you log in, refer to the Readiness Checklist (page 2) for actions to complete now. Review the service menu to familiarize yourself with the new application, the Home page, and how your information has carried over from the BeB or BBC. The Home page is always your landing page for convenient access to the service menu, account overview, and quick actions. Also be sure to follow the instructions provided to download the Synovus Gateway mobile app.


Note for Bill Pay administrators – Synovus Gateway Bill Pay eBill set up requirement

As previously shared for administrators of Bill Pay, you will need to set up designated eBills within Synovus Gateway upon initial log in. See the Synovus Gateway Bill Pay Get Started Guide for instructions. Note: If you are a Bill Pay administrator and need a list of your business’ eBill accounts to support setup or have questions about your eBills, please submit a request through the Gateway secure Messages center once logged in. To request, navigate to Messages—located in the left menu bar below the Home icon—and then select “Bill Pay Services” from the “New Message – Message recipient” drop-down list.


Get familiar with your digital banking experience

Digital Demos

Access Synovus Digital Resources for interactive demos to learn about frequently used online and mobile features. Be sure to bookmark the site for future reference.

User Guides

Visit synovus.com/gatewayresources for comprehensive user guides covering online and mobile features and functions.

Enhancement Summary

Review the Enhancement Summary for at-a-glance information that you need to know, including an overview of new features and functions that are now available to you with Synovus Gateway.


Have questions? We’re here to help.

Contact your relationship manager or call Synovus Customer Care at 1-888-SYNOVUS (796-6887) and say "Gateway."

Important disclosure information:

  1. The Synovus Gateway mobile application requires your mobile service provider’s data and/or text plan. Message and data rates may apply. Back