Elizabeth Dukes Wolverton
Chief Strategy and Customer Experience Officer
Wolverton began her banking career with Synovus in 2003 as Director of Accounting and Financial Analysis. She was promoted to Synovus’ Senior Director of Banking in 2011, and to her current position in 2014. Before joining Synovus, she served as Director of Finance for the BI-LO Center Arena in Greenville, South Carolina. Wolverton also worked as a Senior Accountant in the Assurance and Advisory Business Services Division of Ernst & Young in Greenville, South Carolina, and Atlanta, Georgia.
Wolverton has been named one of American Banker’s 25 Women to Watch since 2015. This annual ranking recognizes women for their impact on their company, industry, and community-at-large, as well as for leadership and innovation in the face of industry challenges.
B.A., Business Administration and Accounting, Summa Cum Laude, Presbyterian College, 1996
Synovus Leadership Institute, 2009
- South Carolina Association of Certified Public Accountants
- American Cancer Society Leadership Council
- Columbus Regional Tennis Association Executive Committee
- Named one of American Banker’s 25 Women to Watch, 2015-2019
- Recipient, 2011 Jim Blanchard Leadership Award
Summary of Responsibilities
As Chief Strategy and Customer Experience Officer, Wolverton guides Synovus’ strategic direction through cross-functional, cross-enterprise coordination of lines of business, and is charged with ensuring the company makes the right decisions, right investments, provides the right support, and crisply executes on initiatives that drive growth. She also leads marketing and customer experience for Synovus, building out an aligned and measured approach to delivering a holistic, consistent, and differentiated customer experience.