To request information about the servicing of your consumer mortgage loan or to assert that an error has occurred in the servicing of your consumer mortgage loan, and your preference is to be treated in accordance with procedures provided in 12 C.F.R. Parts 1024.35 and 1024.36, you must send written notice to Synovus Mortgage Corp., Attn: Customer Service, 2204 Lakeshore Drive, Suite 325, Birmingham, AL 35209. Otherwise, we will treat your assertion or request per our standard policies and procedures.
You have certain rights under Federal law related to resolving errors and requesting information about your mortgage account, and you may learn more about your rights by contacting Synovus Mortgage Corp. Bank, or by visiting www.consumerfinance.gov/mortgage/. If you anticipate problems making your payments, contact Synovus Mortgage Corp. at 1-800-803-0803 as soon as possible.
Banking products are provided by Synovus Bank, a Georgia - chartered, FDIC-insured Bank and Equal Housing Lender. Divisions of Synovus Bank operate under multiple trade names across the Southeast. Loan products subject to credit approval.
Synovus Mortgage Corp., a subsidiary of Synovus Bank, lends in the states of Alabama, Georgia, Florida, Tennessee, North Carolina and South Carolina. This communication is directed to properties in those states. Synovus Mortgage Corp., NMLS #179119.